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cuttingedgelaser- Where are you located? The parts extortion policies seem to be different for different countries. In the USA, this falls into a legal grey area and while it could possible be successfully prosecuted, no one has the time and money and some actually fear they will piss off the...

We went through this again this week. We were down a week because we were told we're not competent enough to replace a part we've replaced many times before. We have to replace it because it fails, not because we're stupid and are breaking it while we install it. Please sell me the parts! If you...

Thanks for the tips Krugtech. Seems simple enough. Safety is knowledge and responsibility.

Good point jetrep. Company robot drones vs front line fighters. Who's the wiser?....

Mr.Kyc, I'm the poor slob trying to make parts with a Bystronic laser. With Bystronic, the technology is definitely there, it's the greed driven simple mistakes that are hurting everyone involved. You call that " Success in the north American market place"? Letting go of 20 or 30 people last...

I typically just come here to lurk, but this poat hit a nerve. After reading the above posts, it sure sounds like they're talking about Bystronic. My employer has had Bystronic laser machines for a long long time. When Bystronic was bought out about ten years ago, things started going down hill...