This is a follow-up to the last thread that I posted...for those of you interested in Right to Repair issues, check out this page. http://www.jtpackard.com/powerware.asp
Hopefully some of you will be able to avoid the trap that I fell into.
The Powerware UPS system cost us around $45K three years ago and you would not believe what the service bills are running. The "software lock" effectively prevents us from conducting any diagnostic checks or repairing anything. I guess that you could compare this situation to the one in the...
I purchased a Powerware UPS system for my company that I intended to service when the warranty expired. Unfortunately, I learned that there is a software lock on my system. I'm frustrated because when I called Powerware, they refused to provide or sell me the software and their prices for...