Thank you all for your comments.
I will try to make the management understand the problem we are experiencing on the back up power. Maybe i'll suggest to replace either the generator set or the UPS.
Just another question. Can hiring a Power Quality Engineer help me pin point the cause of the...
We have 2 generator rated at 282kVA & 939kVA both runs automatically during power failure. But the 282kVA will be the first to supply the UPS and will be transferred to the 939kVA genset after 10-15 minutes but during the operation using the 282kVA genset an alarm appears on the UPS controller...