Thanks for the response. Would you be willing to briefly discuss my issue on the phone? If so please send me you phone number at macamaj@hotmail.com and I'll give you a call. I appreciate your assistance.
We've been having a lot of problems with a 4000 watt laser purchased new in Jul-03 and still under warranty. Cutting primarily carbon steel from 3/16" to 5/8". Downtime and service calls have been excessive from our perspective. Considering legal action but we'd like an objective evaluation...