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  1. jonell

    Application of ISO 9000 in Automotive Industry

    ISO 9001:2000 does not require gathering feedback from the customer. I know this for a fact, as I just completed the upgrade from the 1994 stanadard in November. However, the TS-16949:2002 standard does require this. In fact, we were told by our registration auditor, that unless we had 12...

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