I asked the customer for the format file and he told me it was on layer 9 and to make sure it was turned on. I am from the pro/e family and we have the format file seperately.
Thank you
thank you for your response. can you tell me how to do that.
i see the layer visible in view tab , but i don't see an option to add.
i see the layer settings tab, but i don't see the make visible in view option.
i apologize for the newbieness.
i have a prt file from a customer that has a format (titleblock). it is visible in the preview but when i open the file parts of the title block are not visible. the customer tells me to check the layers because the format is on layer 9. i have checked it and it is selectable. the drawing was...