1. Get a new supplier, and stop wasting time, money, effort.
2. It is not worth your time, and others time to monitor a non responsive supplier.
3. Hidden cost, reputation at risk cost, customer satisfaction cost, monitoring cost, non conformance processing cost, accounting back and forth...
First, I am a Smartscope expert level programmer, and secondly, I wanted to answer a question that was ask about Flatness using a Smartscope system.
The question was ask; My supplier used a Smartscope to measure flatness ect...
I just want to say, that if you are using a Smartscope to measure...