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Thanks guys. Some more progress .... Regional municipilaty has sent leak detection company and nothing found my house water line. However they check curb valve for my left neighbour and suspect leak is there. No one at home so they can't check further. They have used soem device to hear some...

I have contacted the builder and waiting for their response. One thing I didn't have written prove yet from the regional municipality water department who have done the past. I have asked them for confirmation. Would it be enough for me if water department confirm that chlorine found in water...

Hi Everyone, Just an update. I have water tested what I am getting and have found chlorine in it. I have checked with town and they treat water with chlorine. My next question is do we get chlorine in ground water too? or this test is enough to say I am somehow getting treated water in the pit...

Thanks again every one for responses. Apology for late respond. That's what happening now, I am able get some help from regional municipality. What they do first check for chlorine to ensure whether it is treated water or some other. They will also send leak detection contractor to do some test...

Thanks VAD and oldestguy for your responses. Since my warranty on home has expired last November my builder won't help me any more to do any test. After doing that 15min shutoff valve test they have concluded this is ground water uncontrollable and they can't help. However, I have till end of...

Thanks for responses. Yes, all my neighbors have sump pump installed and I have checked with them and they don't have same flow of water in their pit. I am in a townhouse and have houses attached on both side. The total width is 19ft. What I don't understand why neighbors don't have same issue...

Happy New Year Every One. Thanks for all your replies, Sorry didn't get chance to reply back. I am in Milton, Ontario, Canada. I was told by builder plumber the water that pump burnt out because it was not working. Not sure what the reason was. My builder did test for leakage. They have turned...

I moved to this new house two years back. Never had experience with sump pump. After a month I moved in I realize there is water always in the pit. I checked with neighbours and found they don't have such issue. I raised the concerned to builder and they have sent the plumber. It was found the...