Both of our units were lithium bromide. The steam fired unit was 118 ton and I had no experience with it at all. The other units were direct fired units that could produce hot and chilled water in the summer, and hot in the winter. I had good luck with the direct fired ones, but I knew them and watched them closely. They were 8 years old when I retired. There was one incident of chrystalization during spring change over. One of the units went into excess purge (3 per day), and it did need to have the lithium bromide filtered.
I will say that if you don't have someone that is willing to learn the machines you will have trouble with them. Most vendors do have maintenance programs where they will perform periodic checks, start up, safety checks, and all required maintenance. But even with that you still need someone that knows the machines, or they will fail you.