ANSYS drawings are coming out incomplete

[sen13]

Hello,

I hope someone can help me out. I am printing ANSYS models using pcl and ps drivers to a Xerox 3545 color copier. The prints are coming out incomplete, with missing borders and sometimes half the imaage. Has anyone ever experience this issue? We contacted Xerox but they have no clue as to why this is happening. Any advice would be greatly appreciated. Thanks.

Sen13

 

[Drej]

What procedure are you using to print?
What are you trying to print?
Which version of ANSYS?
Which type (ANSYS or WOrkbench)?
Which OS?


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[cloche]

Had same problem time ago, not specifically with ANSYS but with any image print in format larger than A4. Our IT resp. found out it was a problem due to the combination of:
- old-version printer drivers (designed for Win2000, they had some problems under WinXP)
- saturation of the printer queue (the default printer is a big departmental laser printer, but it serves something like 20 people)

As regards the missing borders, it may be linked to a bad interpretation of the hardware printer margins (had the same problem with a HP 600 plotter, but in this case the plotter software allowed for scaling and/or recentering). I would suggest making the hardcopies to file first, then print them via an image editor.