Asking for Disk

[maurelius]

Hello all,
I am getting strange behaviour with one of our users. Everytime he opens an assembly, they get a prompt asking for a floppy disk in A: drive.

When you put the disk in nothing happens - there is no indication on the screen and nothing gets written to the disk.

I am using SE v18 with the latest service packs.

Anyone else seen this?

 

[beachcomber]

I've never seen this before.
Is it all assemblies just for that one user?
Check his File Locations settings to see if any refer to A:
Also in the File Locations check if he has a Link Management file defined.

bc.
2.4GHz Core2 Quad, 4GB RAM,
Quadro FX4600.

Where would we be without sat-nav?

 

[maurelius]

Thanks for your reply beachcomber.

Yes it happens for every assembly but only for this one particular user.

I already checked the file locations for any references to A:

I'll have a look at link management but no one has this set so i'd be surprised!!

Thanks

 

[beachcomber]

Is it any computer?
If only one, then you could try deleting the Solid Edge settings from his Registry.

Start> Run> regedit>

I think the section to delete is:
HKEY_CURRENT_USER/SOFTWARE/UNIGRAPHICS SOLUTIONS/SOLID EDGE/VERSION 18.

Maybe someone else could confirm this is correct.

He will lose any settings such as toolbars etc so you could export this key first. Save it somewhere you can find it again, with a recognisable name.
If it doesn't solve the problem he can then re-import the settings.

bc.
2.4GHz Core2 Quad, 4GB RAM,
Quadro FX4600.

Where would we be without sat-nav?

 

[maurelius]

I'll give that a try.

Unfortunately the user in question has a habit of breaking all the PCs he touches in every conceivable way so i'm sort of inclined to leave him to it!!

For my sanity however, I am going to try and sort this

Thanks for your help beachcomber.

 

[Gemnoc]

Here's an idea... How about *removing* the floppy disk drive?

Those have been totally useless for more than 10 years now.

 

[Kenny_G]

Check that the Parts Library tab is not pointing to that drive. That may be causing the message.

 

[maurelius]

Ah ha!! Spot on PellaKen

Never thought to look there.

Thanks for your help guys.

 

[beachcomber]

So was the user getting parts off the A: drive?

bc.
2.4GHz Core2 Quad, 4GB RAM,
Quadro FX4600.

Where would we be without sat-nav?

 

[maurelius]

He shouldn't have been...

It's a bit of a funny situation really. We have trained this particular user to do exploded drawings and doesn't have a clue how to do anything else so i'd be surprised if he even managed to find the parts library let alone know what to do with a part.

 

[rocknrol]

Hello

I have similar problem. When I opened new or existing assembly solid edge inform me merrily network path was not found. Long time I trail the problem. And what I found? In assembly edgebar parts library was pointing to the dead network path. Link was in the first place in the parts library window.

http://files.engineering.com/getfil...a2a-4689-bc29-4e4d9259b3d4&file=dead_path.JPG

 

[beachcomber]

Just wondering Pallaken, was that solution from experience or a very well educated guess?
It's something I've never come across, but it's certainly one to remember.

bc.
2.4GHz Core2 Quad, 4GB RAM,
Quadro FX4600.

Where would we be without sat-nav?

 

[Kenny_G]

Beachcomber, chalk it up to "both". In the not so distant past, I had a user who was complaining that SE was starting up extremely slow. I found that he had pointed his Library tab to his desktop, on which he had several network shortcuts with a couple of them dead. SE was resolving all those links on start up. Fixed the links and/or changed the folder, and SE started up fine. Over the past 13 years of supporting SE, I've gotten pretty good at figuring out what users have gotten themselves into