Swgr-stuff
Electrical
- Dec 20, 2016
- 7
Hi all,
I’m newly registered to this forum.
i have been consulting it from times to times in the past few years and i always found very interesting information.
The reason of my recent registration is that my company is facing a huge problem.
Let’s start by saying that we are a switchgear manufacturer for underground mining operations, and we sell a respectable amount of dry type transformer with our equipment.
Generally speaking, we sell about 75 dry type transformers per year, totalling about 700 of them in the last 20 years or so.
95% of these are typical mine duty 1000kva 4160V-600/347V 150C rise 30/10kV BIL Copper.
They are protected by fuses and switched by a typical air break load break switch (no vacuum).
Out of the 700 units, we have bought about 130 units of manufacturer "A", 100 units of manufacturer “B”, 400 units of manufacturer “C”, and about 70 units of manufacturer “D”.
We never had any problems and major failures with manufacturer B, C and D (except some clients who broke adjustment taps and stuff like this). All the transformers bought from manufacturer “A” have been bought between 2013 and early 2016.
Since then, we had 5 major failure (on units from manufacturer “A”) all at different mine site, with different site condition (some grid connected, some with genset, etc). All failed transformer are 1000kva, as I described above. 4 out of 5 failures occurred between 192 and 399 days after delivery to the client site. The 5th failure occurred 1070days after delivery. Today we learn that another transformer failed at a different client/site, but we do not have more details for now on this unit, except that it is also a 1000kva, from mfg “A”, again.
It is also very important to take into account that we have a lot of identical equipment at these same exact sites, with different transformer brand. And it is only the “A” that seems very problematic. No BIL test has been done on these (type test on similar unit, a while ago, we have no access to this report).
The failures always have the same signature (failure on HV winding, one phase only, exactly at the location where the voltages between 2 turns are at the maximum values).
Since the beginning of failure, we have sent transformer to analysis and for warranty repairs. But since the first event, they are not cooperating at all. They do not provide appropriate report, and keep blaming to site overvoltage. But we have very strong doubts since we have a lot of units from different manufacturer that are at these same exact mine sites and under the same conditions. The failure statistics speaks for themselves.
So, I am sure you understand that we are getting quite nervous about this since we have a lot of long terms clients that have these “A” installed. It goes without saying that we stopped buying from this manufacturer, as they are not willing to cooperate in deeper investigation. We think that there might be a flaw in the manufacturing process that is ending up with a winding not being able to withstand the 30kV BIL it is supposed to. 3 of the failed units have been manufactured in a 3 weeks production window.
We managed to take back one new unit of “A” from a client; it was never powered and has been in storage for about 3 months. We were thinking of doing some BIL testing on it to confirm if it is actually passing the 30kV BIL.
We could also potentially manage to get back 3 of the damaged transformer. Now comes the tricky question, we were wondering if there is any way of doing a BIL test on the 2 undamaged coils of each transformer? Would the test result be reliable? What would be the right method for this testing?
Also, can a BIL test be done to a transformer that is currently in service for about 1 or 2 year? Would the result be reliable?
I would be very grateful if someone can help us as this is truly starting to feel like a real nightmare.
Thank you!
I’m newly registered to this forum.
i have been consulting it from times to times in the past few years and i always found very interesting information.
The reason of my recent registration is that my company is facing a huge problem.
Let’s start by saying that we are a switchgear manufacturer for underground mining operations, and we sell a respectable amount of dry type transformer with our equipment.
Generally speaking, we sell about 75 dry type transformers per year, totalling about 700 of them in the last 20 years or so.
95% of these are typical mine duty 1000kva 4160V-600/347V 150C rise 30/10kV BIL Copper.
They are protected by fuses and switched by a typical air break load break switch (no vacuum).
Out of the 700 units, we have bought about 130 units of manufacturer "A", 100 units of manufacturer “B”, 400 units of manufacturer “C”, and about 70 units of manufacturer “D”.
We never had any problems and major failures with manufacturer B, C and D (except some clients who broke adjustment taps and stuff like this). All the transformers bought from manufacturer “A” have been bought between 2013 and early 2016.
Since then, we had 5 major failure (on units from manufacturer “A”) all at different mine site, with different site condition (some grid connected, some with genset, etc). All failed transformer are 1000kva, as I described above. 4 out of 5 failures occurred between 192 and 399 days after delivery to the client site. The 5th failure occurred 1070days after delivery. Today we learn that another transformer failed at a different client/site, but we do not have more details for now on this unit, except that it is also a 1000kva, from mfg “A”, again.
It is also very important to take into account that we have a lot of identical equipment at these same exact sites, with different transformer brand. And it is only the “A” that seems very problematic. No BIL test has been done on these (type test on similar unit, a while ago, we have no access to this report).
The failures always have the same signature (failure on HV winding, one phase only, exactly at the location where the voltages between 2 turns are at the maximum values).
Since the beginning of failure, we have sent transformer to analysis and for warranty repairs. But since the first event, they are not cooperating at all. They do not provide appropriate report, and keep blaming to site overvoltage. But we have very strong doubts since we have a lot of units from different manufacturer that are at these same exact mine sites and under the same conditions. The failure statistics speaks for themselves.
So, I am sure you understand that we are getting quite nervous about this since we have a lot of long terms clients that have these “A” installed. It goes without saying that we stopped buying from this manufacturer, as they are not willing to cooperate in deeper investigation. We think that there might be a flaw in the manufacturing process that is ending up with a winding not being able to withstand the 30kV BIL it is supposed to. 3 of the failed units have been manufactured in a 3 weeks production window.
We managed to take back one new unit of “A” from a client; it was never powered and has been in storage for about 3 months. We were thinking of doing some BIL testing on it to confirm if it is actually passing the 30kV BIL.
We could also potentially manage to get back 3 of the damaged transformer. Now comes the tricky question, we were wondering if there is any way of doing a BIL test on the 2 undamaged coils of each transformer? Would the test result be reliable? What would be the right method for this testing?
Also, can a BIL test be done to a transformer that is currently in service for about 1 or 2 year? Would the result be reliable?
I would be very grateful if someone can help us as this is truly starting to feel like a real nightmare.
Thank you!