You can search this forum (use the "Keyword" search above) for Star Delta Switching transients (or Wye Delta) to see where this has been discussed in the past, several times if I'm not mistaken. Reader's Digest version:
When the starter switches from the Star to the Delta pattern, it must open the circuit to avoid a short (let's not get into Closed Transition here). In doing so, the motor is left un-powered, if even for a second. During that time there is no torque output, so the load will slow down. This alone means that under the best of circumstances, the motor flux penetration is lost in transition and must be re-established for the Delta run operation, so there is usually as much inrush current, again, as there would have been without starting in Star. but it gets worse. Large motors have significant residual magnetism, so when the motor is re-connected in Delta, it is often still acting as a generator. Now you are connecting a generator to a line that is out of synch! So depending upon where in the sine waves the re-connect is made, there is either a huge current spike or a huge voltage spike, or sometimes one followed by the other. The torque transient that this can create has been known to shear the shafts off of the motor. the voltage transient is capable of shorting out SCRs in other parts of the facility.
Add capacitors to that mix and you are essentially GUARANTEEING that the motor field is being maintained during transition. Most likely those "energy saver" caps were blown the first time they were energized. Not matter though, they were not doing squat towards saving energy anyway, your people were scammed by that salesman.
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