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Catia 4,2.2 - printer problem 'raw device?'

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hemmer

Automotive
Apr 26, 2005
18
Hello,

Our printer has gone haywire and keeps printing blank A3 sheets, upon checking the print manager it appears that no jobs are queued. However the printer does have a yellow flag icon on display, upon selecting the icon the following message appears - THE RAW ON xxx DEVICE IS OUT OF SERVICE'
Can anyone advise me how to prevent the prints from coming out?
 
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