Crystal Reports - ETAP 1

[AAffoonnjjee]

Good Day,
I installed ETAP v.19.0.1 on Windows 10 X64 and could not run any simulations. I'm seeing an error with crystal reports, "calculation aborted because of failure preparing crystal report". Does anyone know why I am seeing this error and how to fix it?

 

[3DDave]

Offhand guess = it is trying to create a file in a folder that it has no permissions to do so; probably a temp folder on the C: drive.

 

[IRstuff]

3DD's answer seems plausible; it seems every iteration of Windows makes it harder to access hard drive and other resources. Have you contacted their tech support?

TTFN (ta ta for now)
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[3DDave]

They have a long list of dependencies as well:

https://etap.com/docs/default-sourc...900-system-requirements.pdf?sfvrsn=39a56a7c_6

https://etap.com/support/technical-support

 

[AAffoonnjjee]

It's interesting because I had this same version installed on my virtual machine on both Win 10 X64 and Win 7 x64 and did not see this error. Only when I installed it on my host machine is when I started to see these problems. Also, during the installation of ETAP on the host machine I saw an error about these crystal reports, I aborted the installation, re-started the PC and once again tried re-installing ETAP. I was able to install the 2nd time around only to find out that I can't run any report.
What exactly is the Crystal Reports? Just from looking online I found that it was designed by SAP to simplify viewing of reports. I tried installing their viewer but that didn't solve the problem.

 

[3DDave]

The latest version of the software has a requirement for Crystal Reports runtime; I expect they decided to license a report generator rather than make their own.

As I said, it may be permissions.

 

[AAffoonnjjee]

3DDave,
Can you suggest a way to check these permissions and if I have them set up correctly?

 

[3DDave]

That's what the tech support link is for.

There are people who can use windows debugging tools to chase down such things, but I've never had a good enough understanding - if you want to spend the time, here are links to the tools and the book to understand how to use them:

https://docs.microsoft.com/en-us/sysinternals/downloads/procmon

https://www.microsoftpressstore.com...1-system-architecture-processes-9780735684188

https://www.microsoftpressstore.com/store/windows-internals-part-2-9780135462331

 

[AAffoonnjjee]

3DDave,
Thanks for your suggestions! The problem was with the cloud drive that I was using to open the project. Once I had copied the project folder to my disk drive the problem went away. Thanks again for the nudge in the right direction!