edrawings - unsupported file type

[generalpatton]

Greetings.

I have two machines that are indentical. The same version of edrawings is installed on both. One can open up file X, and the other cannot.

Any ideas as to what the problem might be?

thanks.

 

[ctopher]

Are they opening the same version file?
What version of SW was the file created from?

http://www.capinc.com/pages/support/SolidWorks-Tips/SolidWorks-Tips-viewer.cfm

Chris
SolidWorks 10 SP4.0
ctopher's home
SolidWorks Legion

 

[generalpatton]

Yes, they are actually opening the SAME file. It is a slddrw file that was created in SWX 2006. According to IT both computers are identical to each other with the same graphics card and 1gb ram.

The one that can't open gets the message "unsupported file type". It is over our network, so I guess it could be an issue with privileges, etc. Just a wild guess.

Any ideas?

 

[AnnaWood]

Are you double clicking in Windows Explorer to open the file or doing a File > Open in SolidWorks to open the file? Try using File > Open.....

You will see this sometimes when two versions of SolidWorks are on the same computer.

Cheers,

Anna Wood
Core i7 EE965, FirePro V8700, 12 Gb RAM, OCZ Vertex 120 Gb SSD, Dell 3008WFP 30" Monitor
SW2010 SP2.1, Windows 7 x64

http://www.solidmuse.com

http://www.phxswug.com

 

[generalpatton]

Anna,
That's a great question. I will check with the users and report back. Thanks!

 

[AnnaWood]

I have had this happen with various file types through the years when double clicking in Windows Explorer.

Anna Wood
Core i7 EE965, FirePro V8700, 12 Gb RAM, OCZ Vertex 120 Gb SSD, Dell 3008WFP 30" Monitor
SW2010 SP2.1, Windows 7 x64

http://www.solidmuse.com

http://www.phxswug.com