geesamand
Mechanical
- Jun 2, 2006
- 688
In my work, my Engineering activities are usually small contributions to support a product sale. In common terms, we sell lot of semi-custom equipment, and my group supports the customizations.
Traditionally, we've found that the sooner we can consider technical and commercial things together, the better everything goes. Customers are happier, we make fewer incorrect assumptions; we succeed more often.
It seems other departments get excited about efficiency and don't like having to get up from their chair to talk, or they're working remotely. I'm seeing more use of electronic communication. Now it's chat programs in addition to telephone and email. I'm not excited by the fact that the actual dialog will slow down. We can "communicate" quickly but the value is different.
What is your opinion? Do you like the idea of electronic chatting or do you prefer conversations?
Traditionally, we've found that the sooner we can consider technical and commercial things together, the better everything goes. Customers are happier, we make fewer incorrect assumptions; we succeed more often.
It seems other departments get excited about efficiency and don't like having to get up from their chair to talk, or they're working remotely. I'm seeing more use of electronic communication. Now it's chat programs in addition to telephone and email. I'm not excited by the fact that the actual dialog will slow down. We can "communicate" quickly but the value is different.
What is your opinion? Do you like the idea of electronic chatting or do you prefer conversations?