Error when Launching NX4

[Pondering]

I have installed NX4 on a laptop (windows XP) to do a demo.

I have installed the Flexlm license manager and that runs ok.

However, when I launch NX, I get the following error:-

#######################################################

Microsoft Visual C++ Runtime Library.

Runtime Error!

Programme C:\Programe Files\UGS\NX 4.0\UGII\ugraf.exe

Abnormal Programme Termination

#######################################################

I've tried reinstalling NX & the flexlm.

Any Ideas.

Cheers in advance.

 

[Xwheelguy]

I'm not promising this is the problem, but if you have Internet Explorer 7 installed, you need to delete %UGII_BASE_DIR%/ugii/psapi.dll. See the SFB below from Siemens' website:

[start clip]
SOFTWARE FIELD BULLETIN
NX 4 and NX 3 Will Not Start After Internet Explorer V7.0 Is Installed
Symptom/Problem
Attempting to start NX 4 or NX 3, once IE V7.0 is installed, will display an error:

Fatal Error
Fatal error detected unable to continue
The syslog file will have the entry:

Daylight Time
+++ Unhandled operating system exception: e06d7363
[1] 7C812A5B
(kernel32)
[2] 202B908A
(libsyss)
[3] (libsyss)
[4] 202B7AD8

Solution/Workaround
Delete the %UGII_BASE_DIR%/ugii/psapi.dll file.

Note: UGS provided the psapi.dll file for Windows NT compatibility. However, it is no longer needed since it is included in the Windows 2000 and Windows XP operating systems.

References/Notes
If any questions arise regarding this field bulletin, the Global Technical Access Center may be contacted at (800) 955-0000 for USA & Canada. If you are outside the United States and Canada, any questions regarding this or any other SFB should be directed to your local support office, quoting the SFB number.

[end clip]

If that doesn't work or you have already done that, and still get the error, I would call GTAC unless someone else knows for sure what the problem is.

Tim Flater
Senior Designer
Enkei America, Inc.

http://www.enkei.com

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