Feature Manager Tree Display Glitch

[kellnerp]

SW2011, any SP

Has anyone else seen this behavior?

Open an assembly
Open one or more parts in the assembly
Tile horizontally
Maximize one of the parts or the assembly
Look at the feature tree

I am getting:

The maximized document feature tree shows up the way it was displayed when tiled.
The feature trees of the other open parts show through but are not pickable.
Moving the resize FMT handle will refresh the FM and the FT will display properly.

The way it should be:

When any of the tiled documents is maximized the feature tree for that part should expand and fill the entire FM window.

TIA



TOP
CSWP, BSSE

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[CorBlimeyLimey]

Works fine for me (SW2011-SP3 and SP4EV), and I've been using that a lot this week.
Graphics driver?
Low resources?

 

[kellnerp]

Graphics driver?
Low resources?

First thing I checked. SoftwareGL doesn't solve the problem.

8Gb RAM on a 64 bit machine.

Reinstalled SW as well.

There is a problem with the property manager as well when selecting for mates. If one item (face, edge, vertex) is selected before selecting the paperclip the selection box will only be big enough for that one selection and a scrollbar will appear on the selection box.

Windows 7 has had some problems similar to this in the folder tree. sfc was suggested by MSoft to solve that problem. Didn't work here.



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[CorBlimeyLimey]

I'm still running XP Pro x32. An oldie but a goodie!

 

[kellnerp]

Windows 7 had some known, non-SW, problems with tree display. I'm running '09 on XP 64 and didn't see it either. I don't tile much. This guy does it all the time.

TOP
CSWP, BSSE

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[kellnerp]

Just a follow up on this issue. There was a problem in 2010 which they thought they had fixed. It can be found [link

https://forum.solidworks.com/message/173153#173153

]HERE[/url]. This problem does not occur on every machine with Windows 7 -64 and SW2011.

I think at this point if any of you can reproduce the issue SW would like to see an RX turning in through the VAR.

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CSWP, BSSE

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[kellnerp]

Another update on troubleshooting graphics problems.

Do this at your own risk!!

A troubleshooter went into Device Manager and disabled the graphics card. This actually solved the problem temporarily. When disabling the graphics adapter you have to reboot. The computer comes up in 640x480 VGA mode.

This technique goes one step further than SoftwareOpenGL mode which only makes SW think the graphics card is VGA only. This mode makes the OS also think the graphics card is 640x480. This is necessary because SW will not open in SafeMode.

This got SW to handle the Feature Manager Correctly. Sometimes if you re-enable the graphics adapter SW will still function correctly. But on the next cold reboot SW will behave as before with the refresh problem.


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[kellnerp]

UPDATE

WORK AROUND
In Windows 7 it is not possible to run SW in SafeMode. In previous OS and SW versions it was possible to do this to completely disable the graphics drivers.

Using Device Manager to disable the video drivers will allow a complete, clean un-install of the graphics drivers. After un-installing I used a registry cleaner (CrapCleaner) to remove all registry entries pertaining to the graphics drivers and then I removed all the driver files from Program Files.

On reboot, after the foregoing, Windows7 will install the WDDM drivers which will provide the same resolution as the video card's driver provided, but without OpenGL support. This forces both the OS and SW to operate in Software OpenGL mode. And this fixes the problem with the Feature tree at the expense of not having hardware OpenGL and thus with a major performance hit.

DRIVERS AND HARDWARE
I found that the video card, while being a SW tested and approved card was not on the Microsoft HCL for Windows 7. I obtained a card that was both SW approved and on the Microsoft HCL and it made no difference.

MORE OCCURRENCES FOUND
This subject came up at our user group meeting last night. Several commented that they had this problem including a CAD Manager with quite a few seats. Unfortunately they just were putting up with the problem and not reporting it. So I can now say that I have found the problem to occur on more than 25 machines and the number is climbing.


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