Help With Change Of Operating System

[mariner729]

My department has just been divested and bought by another company. We have set up new offices and the new company has invested in new PC's running Windows XP pro, so everybody on the network has the same OS. We have two seats of SW2004 SP4.1 running on Windows 2000 pro. I have loaded SW2004 onto the new PC's (running xp) but at SP0 (supplied with orignal discs).

My problem is that my downloaded service packs for the windows 2000 machines (which I have kept) will not update SW2004 on the windows xp machines. Our subcription service ran out in July 2004 and the new company is not willing to spend £1100 per seat to update the subscription service at the moment.

Does anybody have any ideas how I can update my systems, it seems a bit con not to be able to change operating systems without being able to update the service packs especially after spending £12K+

Thanks in advance for any advice

 

[PDMAdmin]

Two questions:

1) What error message are you getting when you attempt to upgrade?

2) Are you running XP service pack 2 on any of the new machines? (This would affect SW performance, but should not affect installation.)

 

[mariner729]

1) The new service pack installs ok and the pc reboots, but after xp has loaded a grey box appears asking for CD#1, it seems to be looking for a file called "english_381i.msi" (something like as I am at home at the moment) After browsing for the file on CD#1 to find the file (which is there), the program does not find the file after several attemps I press cancel. When opening solidworks it will does not open properly because the new service pack has not been installed properly.

2) Yes, we are using XP with SP2 on the new machines

3) I also have an error message when installing PDMWorks 2004 onto the server, on the old server running win98 it installed and ran OK. When I installed it onto the new server running Windows Server 2003 the following error message appears when starting the PDM: runtime library error

I tried installing PDMWorks 2004 on a spare machine with win xp pro on it but got the same error message

 

[Standing]

mariner729,
I did almost the same thing as you a couple weeks ago. I got a new hard drive with Windows XP pro on it. I install SolidWorks using the SP 0 to SP 4.2 and the original disks. When I completed the upgrade I left the SolidWorks CD in the drive and rebooted. SolidWorks did some more stuff and then I removed the CD. Everything worked fine. I did nothing with PDM Works other than install standalone and PDM Works add-in. Now my PDM administrator would not install from the SP. What I had to do was install PDM Works administrator from the CD then upgrade from the Server.

What I would suggest is to do a complete un-install and do a clean install and try again. If you cannot get your SolidWorks running would the new company have to purchase the upgrades?


Bradley

 

[Arlin]

From the SWX website:

Bulletin - Support for Win XP Pro SP2
SolidWorks will support Microsoft Windows XP Pro SP2 as of SolidWorks 2004 SP5 and SolidWorks 2005 SP1. It is not recommended that you update to this Windows service pack until the indicated SolidWorks service packs.

Thus, SWX does not currently support Windows XP Pro with SP2. You either need to go back to WinXP SP1 or wait until then next SWX service pack.