Your question is senseless. Whata re you driving at? What is the background of the question? Are you a potential manufacturer of ISO pumps and are concerned the market is not there?
ISO pumps tend to be more used in the building services industry. API 610 pumps are more suited tot he chemical industry.
Plastic pumps means nothing. Do you mean lined pumps? Magnetic drive plastic bodied wet end pumps?
Generally plastic bodied pumps are limited in size and would not be used to move liquid other than for chemcial dosing.
“The beautiful thing about learning is that no one can take it away from you.”
---B.B. King
I was trying to be vague as possible. My boss says No one customer cares about wether the pump designs meet ISO2858 Spec. Yes it is more about mag drive units. And by plastic pumps I did mean plastic lined pumps. The position I am in is, that I cannot get any customer feedback hence I thought I might find some feedback on here.
Your boss has an interesting opinion and he might be right although "no one" is for sure exaggerated. But if you serve a market where mass produced pumps are needed, most clients might be more interested in the price (and whether the pumps meet the parameters) than what standards your products comply with.
"..I cannot get any customer feedback" Did you ask your clients by mail, e-mail or did you call them?
Yep even offered a prize.
But my distributors are too worried about losing customers, due to the risk of cross selling even though we are all part of the same group.
I am trying to out find where it is effective to plough my very limited engineering resources to generate sustainable growth.
I would think a buyer would want some type of standard say ISO 2858 or ANSI B73.1. Then there is the next step into API610.
I think its all about the industry you are in. For me I perfer the ANSI B73.1 as they historically had a better range of metallurgy for the inorganic chemicals I work with (acids, salts, water, etc). I don't think either metallic mag drive or "plastic" lined mag drive or non mag drive have replaced either the ISO or ANSI market.
To me (and that IMHO) the ISO series is more a European type standard. In my industry we don't see much of them at all.
You see far more ISO pumps outside of the USA, aprticularly in Asia and the pacific. API pumps are generally limited to the oil/gas/petrochem industry where reliability and availability are paramount. The cost of a litre of petrol is far higher than water. It is about 1000 fold in Australia. So of course you nned the quality of an API pump. There are plenty of API pumps operating many decades after manufacturer whereas the ISO pump may be replaced in under 10 years.
Also many ISO pumps are produced in China and India and are as acheap as chips. It is a very competitive market unless you manufacture in those countries.
“The beautiful thing about learning is that no one can take it away from you.”
---B.B. King
The selection of any pump to operate with minimal maintenance is one of the most common failures in engineering. The Hydraulic Institute have mentioned that 80% of pumps are incorrectly selected. Where the pump operates too far to the right of BEP, because of added factors during the hydraulic engineering, is the most common fault. However some pumps are operated too far to the left of BEP and also suffer mechanically.
The pump manufacturer has no control over this engineering. I would expect those who buy on price are of the same mindset as to skimp on the engineering and guess the performance criteria.
A pump oerating on clean fluid at BEP would be expected last a considerable time. The ISO pump is not as unforgiving as an API pump in operating away from BEP. But in the end you pay for it in the Capex and save in the Opex.
“The beautiful thing about learning is that no one can take it away from you.”
---B.B. King
SMOKES: You have two choices. You turn the reliabilty of your pumps into some marketing activities. Put reference letters from clients on your website or create application reports with satisfied customers where you could replace competitor products (without mentioning the names). This means that you clearly claim not to serve the mass market but niches with tougher apllications. Or you (your company) must start to reduce the costs of your pumps, probably with the result that reliability is not the same as before because it looks as if most of your possible clients do not honor that. I tell you that the first possibility is much easier.
