Keycreator 7.5.2 error message

[itchris]

i have a user who, when launching Keycreator 7.5.2, is met with the error msg. "invalid workspace, user session cancelled". When she presses "ok" Keycreator finishes loading and all is well until she closes. any help with this matter is greatly appreciated. Thanks.

 

[GutenMark]

Try opening KeyCreator in safe mode, just once. I've seen this resolve the issue at times.

If not, just run the program in safe mode all the time as it really won't make a difference to the user.