Good People,
So my boss, or I should say one of my bosses, who is the senior mechanical engineer, was in charge of a job a few months ago. It was to modify a balance line on a pump we have onsite. (Keep in mind this pump is critical to plant operations.) A quotation was submitted by a contractor to do the works and then, a few days after, they submitted a change increase in price of approximately $1,100 US. My boss received VERBAL approval on accepting this change and the job was carried out successfully. Last week, management re-examined the issue and decided that they were not going to pay the additional 1100 dollars and that my boss did not get written approval and that he had to pay this money out of his own pocket. I mean yes my boss did not submit the written approval in time but he did get a verbal..he got the job done quickly as every second this particular pump is offline, revenue is lost and he is still being made to do this?! What are your opinions? I think its wrong..
So my boss, or I should say one of my bosses, who is the senior mechanical engineer, was in charge of a job a few months ago. It was to modify a balance line on a pump we have onsite. (Keep in mind this pump is critical to plant operations.) A quotation was submitted by a contractor to do the works and then, a few days after, they submitted a change increase in price of approximately $1,100 US. My boss received VERBAL approval on accepting this change and the job was carried out successfully. Last week, management re-examined the issue and decided that they were not going to pay the additional 1100 dollars and that my boss did not get written approval and that he had to pay this money out of his own pocket. I mean yes my boss did not submit the written approval in time but he did get a verbal..he got the job done quickly as every second this particular pump is offline, revenue is lost and he is still being made to do this?! What are your opinions? I think its wrong..