PDM & Edrawings crash SolidWorks

[Mitsu50]

I'm having a BIG problem, and my VAR is not getting back to me. I'm trying to use the view document information option in PDMworks to view and print drawings without having to open and copy them locally. the problem is that i can sometimes look at 1 drawing. if i try to open another drawing the preview screen is white with nothing in it, if i try to view again SW crashes, and i can repeast this every time. Anyone having this problem? I've tried the latest service pack 3.1 i'm back to SP0.0 now. Also i'll mention that everyone at my work has the same problem. at some point. thanks

Specs:
Dell T5400
SW Office Premium SP0.0
NVidia Quadro FX3700
8gb ram

 

[crjones]

Are you on a network with drawings/models stored on a common server?

 

[dsgnr1]

Mitsu50,
Having the same problem. Intermittant problem using the pdm module with Solidworks. I haven't found a good answer to this or an equal work around. Just wanted to make you aware that someone else has seen this.

dsgnr1

 

[Takami826]

I am having the same problems, too. Our MasterCAM guys are having constant crashes with a PDM error popup even when they are not logged into PDM. For the solidworks users, we've had lots of edrawing viewer crashes and often forced to reboot.

We have a server dedicated to PDM where our drawings etc are stored.

 

[Mitsu50]

Yes the PDM vault is on the one server that we have.

iteresting to see we are not the only one with this problem

 

[Standing]

Do you have any PDM Firewall Exceptions set for PDM? This helped us a long time ago when we had problems with the PDM Vault.

Bradley
SolidWorks Pro 2008 x64, SP3.0
PDMWorks Workgroup, SolidWorks BOM,
Dell XPS Intel(R) Pentium(R) D CPU
3.00 GHz, 5 GB RAM, Virtual memory 12577 MB,
nVidia Quadro FX 3400
Use SolidWorks BOM
e-mail is Lotus Notes

 

[crjones]

We have found that on a single server when the network is slow that Solidworks chokes over the slow data transfer. If we give a second command while it is working on the first the toolbar area goes white. A third click will definitely send you to the nether reaches of the network and a crash. If there is enough bandwidth at the time we have no problems.

 

[SCRUDRIVER]

I had this same problem awhile back...my VAR at the time sent in an SPR but nothing ever came of it. Changed companies and VAR's so not sure if they ever did anything about it...I haven't tried doing that lately for fear of exactly what you are talking about...I will just take the long way and check it out...at least this way I don't have to reboot.

 

[Mitsu50]

well for the time being i have reverted back to SW x32, sp2.0, and it seems to be ok for now. Ashame i cant enjoy x64, but maybe soon enough!