Performance Standard definition

[Koffeeman]

Client is insisting on new KPIs for warehousing operation for rolls of fabric/paper. She mentioned a 1.0 MSY/1OE per square foot or better indicator. Anyone know what the heck she meant? I need to know really fast. Thanks.

 

[samjessen]

Why don't you ask her to clarify her requirement. Remember the are now stupid questions, only stupid answers.

 

[Koffeeman]

She does not even know what this means. I was told, "It is a common warehousing standard that I should know." as a response. I actually have two needs. One, what does this mean? And more importantly, how does one calculate this?