PTC Renewals 1

[Wajo357]

We had a 3 year contract with our reseller and now the new quote is 33% higher than it was. Is this normal? Are we really expected to increase 33% every 3 years? PTC isn't selling eggs...
What has everyone else been doing with these price increases?

 

[3DDave]

That's about 10% a year; not great, not terrible. Pray they don't alter the deal further.

Dollar wise, how much is that spread over the license*working hours?

Like 5 seats for 2000 hours a year is 10,000 license-hours.

The usual shenanigans is to obsolete some license package, re-distribute the functionality to entirely new packages, and add in some functionality that the company doesn't use or is just renamed and all at a new higher price. I went through that for 2 decades and never could get a detailed list of the fundamental functions each package actually accomplished to make a comparison between them

 

[Wajo357]

We are trying to reduce costs across all areas of the company, and the more we try cutting the more expensive the quotes get! It's a lose lose!

 

[3DDave]

PTC has shown a tendency/willingness to shed low profit customers. Ask the reseller if they license Solidworks.

 

[Wajo357]

PTC has shown a tendency/willingness to shed low profit customers. Ask the reseller if they license Solidworks.

That's troubling...

 

[3DDave]

They won't just cut you off; they just don't care to bargain except that Solidworks is their primary competitor in the small license count market.

A direct PTC sales rep will practically cry if they see a Solidworks pamphlet on the desk when they pay a visit; not sure about VARs.

 

[dtimberlake]

This company moved to Inventor after decades with PTC.
There were also issues with the updated Windchill file management that required huge server upgrade.

Maintaining a handful of PTC licenses to support access to two oceans of legacy models and drawings. that now have been migrated to a giant drive like a bucket of multicolored M&Ms

 

[3DDave]

Recall the little Intralink before they Windchilled it to crap?

I talked with Heppelmann once, for a few minutes. He was very proud that Windchill was being used by Walmart to manage their product data. That's the scale Windchill was designed to handle - of course it is a resource pig for most users.