question marks on triad 1

[macPT]

I installed SW2003 on a PC (W2K SP3), anti-virus disabled, no errors reported, apparently everything was OK.

Then I open a part to test the installation and... SURPRISE!
The reference triad shows question marks instead of the expected X, Y and Z letters.

I installed SP1, I reinstalled SW and SP1, I disabled and enabled the triad and the result is the same. Everything else seems to be working fine.

I have already installed other SW2003, in equal PC's, with the same OS, using the same procedure, without any trouble.

Does someone have this problem? How can I fix it?

Regards

 

[MadMango]

I hate to sound cliche, but what type of graphics card and drivers are you using? Are they the same across your various computers? "The attempt and not the deed confounds us."

 

[macPT]

Yes. I have the same 3DLabs Oxygen in all computers, with same drivers and settings (default SW settings).

I think that maybe there's something wrong with the OS (could it be missing fonts?)

Any other ideas?

Thanks

 

[MadMango]

I can't find any options in SW that would drive the reference triad letters, so I'm not sure if missing fonts is the culprit. I guess it couldn't hurt to compare the installed fonts on the machines that work with the one that doesn't.

And I'll assume that all your OSs have the same service packs as well. "The attempt and not the deed confounds us."

 

[Twomato]

I had the same problem. When I upgraded existing SWX2001+ to SWX 2k3 it installed a second instance of Century Gothic font. I had to delete ALL versions of the font and reinstall it from another workstation. That corrected it. Good Luck.
2

 

[dhinners]

I also had a strange font problem, though in dialogues, not on the triad. It turned out to be caused by ATM (Adobe Type Manager) doing strange font substitutions.

I would guess the problem is font related in any case.

 

[macPT]

My VAR reported the answer from SW regarding this problem: SW suspects some mess with the Century Gotic font, like Twomato said. I will try to replace these fonts.

I'll report you the conclusions.

Thanks