ST7 performance issues

[blitz97]

We recently upgraded from ST6 to ST7 and are seeing performance issues on some computers. For example, when changing from one part to another or going into or out of a feature edit command, the system freezes and takes a minute or two to complete the task.

Has anyone else seen this?

 

[blitz97]

I have reinstalled ST7, updated graphics driver, updated spaceball driver with no effect. Latest thoughts are that I am having a memory issue as I only have 850mb free but 8gigs of standby with 3 gigs in use per the resource monitor.

 

[blitz97]

Malwarebytes found 26 issues which cleaned up my free memory. Though didn't seem to be related to my problems with SE.

 

[blitz97]

it appears to be a network issue. I unplug my network cable once I have a part loaded and all the hang ups go away.

 

[swertel]

There is a thread about this on the SE Community pages. An IR has been issued and development is working on the fix. It apparently has something to do with the new template structure when stored on the network. For those that can, they have put their templates back on their local drive (default) location and that has sped things up. The same goes for sheet metal gage tables and other config files.

--Scott
www.wertel.pro

 

[bshand]

We are definitely seeing this and are working with GTAC for a fix.

 

[blitz97]

We found a workaround by creating a copy of our file templates on everyones local computers and having our SE admin options file look for them there. This has fixed the problem for the time being.

 

[bshand]

@blitz97 - I wonder why the system would always have to look for/at template files every time you change windows on already open files?

 

[blitz97]

@bshand - Good question. Something is different about ST7 where it needs to keep accessing the templates for any little operation. We have reported the problem to GTAC as well.

 

[bshand]

@swertel - could you post a link to that SE Community thread?

 

[bshand]

@blitz97 - Your workaround definitely works.

 

[swertel]

Per your request, the link to the Community thread about performance issues.

http://community.plm.automation.siemens.com/t5/Solid-Edge-Forum/ST7-is-it-slower/m-p/280739#U280739

--Scott
www.wertel.pro

 

[bshand]

Just an FYI for those with window switching lags involving templates on a server:

It seems they have fixed the problem and will release it with MP4.