BubbaJ
Structural
- Mar 18, 2005
- 163
I'd like to start out by saying I am not one who is often at a lack for words, however, after receiving a recent email from an "unhappy" client, I will attribute my silence to some variation of shock.
Said "unhappy" client (U.C.) was commenting on a recent set of preliminary drawings which we presented to U.C. at a recent meeting and discussed many of the issues mention ed in the email. Apparently, I did a very poor job of "educating my client."
The building consists of precast double tees for roof and second floor, 32 foot tall insulated load bearing precast wall panels which I have proposed to sit on a 30" wide, 42" deep concrete trench foundation with longitudinal reinforcing in the bottom. The foundation is supported by 30" dia Geopiers at 6 feet O.C. due to low quality soils. The hold-down reinforcing cages at the Geopiers to resist the uplift from the high design winds are yet to be designed. The trench was proposed due to site constraints, proximity to property lines, existing structures, and multiple utilities.
Many of U.C.'s comments were concerning the lack of precast details which will be completed by the pre-selected precaster. So that can be easily addressed.
The knife in the back (or in the heart) were the comments regarding the proposed foundation. "I have spoken to several contractors that have been in the business for years because this goes against everything we have ever experienced and they also find the footings not acceptable at all." There is concern that the footings will "roll-over" in the ground. There is "tremendous weight" on "small" footings. And the list goes on. He wants the foundation to be a formed wall and wider footing (no he is not an engineer.) He is also demanding that an evaluation of my proposed foundation system be reviewed by another PE.
I have used this type of system on other projects with great success.
I am looking for opinions on an appropriate response to the email from U.C. This is a delicate situation as the Architect on the project is my business partner. How shall I handle this to at least keep their relationship intact and remain professional? I can think of a lot of response that will do neither.
I feel I am fighting a losing battle here. Please help!
Said "unhappy" client (U.C.) was commenting on a recent set of preliminary drawings which we presented to U.C. at a recent meeting and discussed many of the issues mention ed in the email. Apparently, I did a very poor job of "educating my client."
The building consists of precast double tees for roof and second floor, 32 foot tall insulated load bearing precast wall panels which I have proposed to sit on a 30" wide, 42" deep concrete trench foundation with longitudinal reinforcing in the bottom. The foundation is supported by 30" dia Geopiers at 6 feet O.C. due to low quality soils. The hold-down reinforcing cages at the Geopiers to resist the uplift from the high design winds are yet to be designed. The trench was proposed due to site constraints, proximity to property lines, existing structures, and multiple utilities.
Many of U.C.'s comments were concerning the lack of precast details which will be completed by the pre-selected precaster. So that can be easily addressed.
The knife in the back (or in the heart) were the comments regarding the proposed foundation. "I have spoken to several contractors that have been in the business for years because this goes against everything we have ever experienced and they also find the footings not acceptable at all." There is concern that the footings will "roll-over" in the ground. There is "tremendous weight" on "small" footings. And the list goes on. He wants the foundation to be a formed wall and wider footing (no he is not an engineer.) He is also demanding that an evaluation of my proposed foundation system be reviewed by another PE.
I have used this type of system on other projects with great success.
I am looking for opinions on an appropriate response to the email from U.C. This is a delicate situation as the Architect on the project is my business partner. How shall I handle this to at least keep their relationship intact and remain professional? I can think of a lot of response that will do neither.
I feel I am fighting a losing battle here. Please help!