Tutorial V20 Solid Edge not running

[JK1946]

Hi All

I am a legitimate owner of V20 but its many years since I stopped my updates. I am trying to get the tutorials within V20 to run again. Heres the situation.....

I launch the tutorial and the model shows up but the instruction window to read and execute the NEXT steps is not popping up

I will call Siemens after the new year to see if they will take a call but I am not sure they will give me answer since its been years since I stopped buying updates.

Anyone know how to get the tutiorial window to open?

Thanks
JaKay

 

[davemerritt]

Try resetting the Solid Edge user settings using the following method:

For any of the paths shown as an environment variable you can cut and paste this path into the Windows Explorer address bar and it will resolve the %% environment variable automatically for you i.e. %APPDATA%\Unigraphics Solutions -> C:\Users\<user id>\AppData\Roaming\Unigraphics Solutions.

1. If you are running a managed solution e.g. SEEC, Insight, SESP, launch Solid Edge. If not running a managed solution skip to step #4.

2. Open the Cache Assistant.

3. Clear the content of your cache – check in and delete files as necessary.

4. Exit Solid Edge.

5. Run "regedit" [or your registry editing tool of choice].

6. Inside the registry delete the "HKEY_CURRENT_USER\Software\Unigraphics Solutions" key and everything under it. WARNING: do NOT delete "HKEY_LOCAL_MACHINE\SOFTWARE\Unigraphics Solutions".

7. Exit "regedit".

8. In "Windows Explorer" browse to %APPDATA%. If you cannot see this folder you will need to change your Windows Explorer "Folder Options" to show hidden and system files and folders.

9. Delete the "%APPDATA%\Unigraphics Solutions" folder and everything underneath it.

10. The user's Solid Edge settings have been reset and cleared.

http://about.me/davidmerritt

 

[JK1946]

Hi Dave

I will give that a try tomorrow...just a little nervous about deleting stuff in the registry

Thanks

 

[JK1946]

Dave

No luck .. same result .. the Tutorial pane does not open but as I noted the tutorial model does. I see in the registry it did put back the Solid Edge folder

Thanks anyway

 

[davemerritt]

Is the pane actually displaying but is blank or has no content?

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[JK1946]

There is no pane at all...the model pops up and I can see the the standard opening screen. I uploaded the screen shot just now and hope that it worked

 

[JK1946]

I now have lost the path to Standard parts...

 

[davemerritt]

You reset your Solid Edge preferences so yes you will lose the path to Standard Parts! You will need to reconfigure *all* of your Solid Edge options again after resetting.

Also, IIRC, when you run the tutorials the tutorial window does not open inside Solid Edge but opens outside of Solid Edge in a separate Windows Help screen. Please show a screenshot of your *entire* desktop not just the Solid Edge window.

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[JK1946]

No it did not appear in the task bar....

I have no idea how to reconfigure the standard parts since I last did the updates years ago. Do I have to do a complete re-install?

 

[JK1946]

I just re-installed Standard parts from the DVD but it still does not appear in the left pane where it was.

 

[davemerritt]

There should be no need to reinstall Standard Parts. SImply go into you Solid Edge Options and define the necessary parameters/options used for Standard Parts.

As for the help, the standard Solid Edge help window launches and opens without issue when you select Help?

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[JK1946]

Sounds easy but not for me..I select in OPTIONS, file locations,Managed Standard Parts and it keeps saying it needs a managed folder..I have no idea what this program is now looking for....

 

[JK1946]

Here's the error message for Standard Parts in FILE LOCATIONS .. this is not going very well...

 

[davemerritt]

And that would be a correct error message. Unless you are running a managed Solid Edge solution i.e. SEEC or Insight then you would not set this preference or *any* preferences under "Managed".

You will need to open a blank model file, then select Options, then set the Standard Parts SAC file location option.

http://about.me/davidmerritt

 

[JK1946]

"Standard Parts SAC file location option" there is none..see file

 

[JK1946]

Dave

I am running V20 not sure what you are running....

 

[davemerritt]

I do not have V20 installed so am basing on ST4 and memory.

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[JK1946]

Well, I guess its not going to work then..I thank you for your effort but I guess I have to re-install the whole thing again

 

[davemerritt]

Page 11 from the V20 Standard Parts install guide clearly shows there should be a SAC file location preference:

http://support.industrysoftware.automation.siemens.com/docs/se/v20/StandardPartsUserGuide20.pdf

http://about.me/davidmerritt

 

[davemerritt]

Do you have a .par file open before accessing the Options. The SAC file option will only be present when you have a .par file open. If you do not have a .par file open then you cannot set this preference.

http://about.me/davidmerritt