Unable to install NX HelpServer.1.0.5 1

[Tingsryd]

I am planning to install series 1926 docs but first I need to install HelpServer.1.0.5. When running the exe it returns the error "Please check you have installed the correct version of java in JAVA_HOME as a SYSTEM variable and that it is available".

I currently have Java version 8 build 261 installed, which is 1.8.0_261-b12 so I believe that is a usable version.

The system variable JAVA_HOME is set to where java is installed, in this case is C:\Program Files\Java.

Any ideas why it is returning an error?

NX 12.0.2
Testing NX 1936

 

[cowski]

Just a guess:
Try specifying the folder for your exact version of Java. In your case, something like C:\Program Files\Java\jre1.8.0_261-b12 (or whatever the folder name is for your version).

www.nxjournaling.com

 

[gelsonnicoletto]

You will need the 64bits java version

Gelson Z. Nicoletto
Eng. Supervisor
Mould Desing
Brazil

 

[Tingsryd]

@ Gelson
I verified I am using the 64 bit version, thank you!

@Cowski
Your full path recommendation did the trick! I wouldn't think that a version folder in a path would be good for software design but oh well. By the way i did not use a back slash on the end of the path.

NX 12.0.2
Testing NX 1936