It greatly depends on the type of furnace, the type of parts to be heat treated, the heat treating function being performed, and the definition of used. Stress relieving and hydrogen embrittlement relief of small mechanical components at low temperatures is quite different from multi-step carburizing heavy section gears or shafts.
If I remember correctly, you previously indicated your company is investigating heat treating tool steel in-house. If this is related to that investigation, then a partial list of items with which to be concerned are as follows:
1. Temperature uniformity
2. Atmosphere control
3. Design of quench system
Heat treating furnaces require a great deal of expertise to be properly set-up. If you are considering purchasing something that is used, but it still comes with manufacturer support for set-up, calibration, etc., then this may be a very good idea. Otherwise, buyer beware...