User role is lost on NX restart

[PrintScaffold]

Greetings!

One the new workstation, I have a problem.
When I save user role, close and then restard NX, user roles folder does not reappear.
If I save another user role, user roles folder immediately appears and contains both user roles - the one I just saved, and the one save previously. If I close and restart NX again, user roles folder does not reappear though.
Any ideas as of how to fix that? Can this be the issue with particular Windows installation?

 

[JohnRBaker]

Sounds like a privilege issue with respect to being able to save the Roles. Have you tried running NX using an account with admin privilege?

John R. Baker, P.E.
Product 'Evangelist'
Product Engineering Software
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
Siemens PLM:
UG/NX Museum:

To an Engineer, the glass is twice as big as it needs to be.

 

[PrintScaffold]

I did. And it does save the roles. It just fails to refer to them on startup. If I save new role, it retrievs the previously saved ones. Then I can work with them normally. This is quite strange actually.

 

[JohnRBaker]

When NX starts, by default, it doesn't actually reference a 'Role' but rather a file titled 'user.mtx'. Now if you've made NO changes to the UI since the last time you saved your Role, then your Role file and the 'user.mtx' will be exactly the same. However, if there were changes made to the UI; icons toggled ON/OFF, toolbars enabled, etc, when you exit NX these changes will automatically be made to the 'user.mtx' file and then upon restart, unless you've directed NX to use an explicit .mtx file (AKA 'Role'), it will default to use the last saved 'user.mtx'. Note that the 'user.mtx' file should be in the same folder where you will find your 'roles' folder. And just so that we're talking about the same place, here's where you'll find this folder:

C:\Users\<user name>\AppData\Local\Unigraphics Solutions\<NX version>

Note that starting with the next version of NX, the '\Unigraphics Solutions\' folder will be replaced by '\Siemens\'.

John R. Baker, P.E.
Product 'Evangelist'
Product Engineering Software
Siemens PLM Software Inc.
Industry Sector
Cypress, CA
Siemens PLM:
UG/NX Museum:

To an Engineer, the glass is twice as big as it needs to be.

 

[Toost]

Some companies have so called roaming profiles, a synchronization of personal settings such that when you log in on a different computer, the same settings should be there too. Then none of the guys that set up the roaming profiles have ever heard of such a thing as CAD or even less NX.
It might be this sync that simply erases your settings...
If this is the case, you can set an environment variable UGII_USER_DIR="C:\NX-settings\" in the windows control panel.
Then under C:\ create the directories \NX-settings\startup\roles\ ( yes, all three directories in that order.)
then if/when you save a role it will save into the specified directory.

Regards,
Tomas

 

[PrintScaffold]

I have suddenly found a reason. The user profile path containted non-english language directories. I created new profile and it works now.