Yes... the big thing to remember with the whole QM thing is that no-one knows your business as well as you do, and that any audit will not consist of an auditor telling you that you are doing things wrongly.<br>
If you are not doing what you SAID you do (back when you documented your procedures)...
While working as a volunteer on the Kibbutz SDE-BOQUER, near Beer-Sheva in Israel, I was impressed by the degree of automation of the irrigation infrastructure, which was computer-controlled, but via a micro-hydraulic actuator system, which I didn't understand. The University of the Negev is...