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More parts extortion today. It's not like a slap in the face anymore, it's like getting hit with a bat and having your wallet stolen.

I'm getting really sick of the laser manufacturers not selling me parts without a tech. Something that should have been fixed with an overnight shipment and a day down was extorted into a week wait and many many times the cost. Some manufacturers have waivers to sign but it's pretty obvious that...

don't the fiber lasers need to have specially coated glass on their enclosures where the CO2 lasers can just use plexiglass?

Peter Kyc, Does Bystronic hold back replacement parts? Yes or no?

When buying a new laser system, (or any equipment for that matter) be sure to ask about replacement parts and tech support. Get their policy in writing!!! Also get in writing that the policy will not change after you buy their equipment!!! As for replacement parts, be sure the system...