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Racookpe1978, As I understand it, Dave was going to try out a curved jaw type coupling (in combination with several of the different polyurethane spiders available)... with the hope that one of these combinations would tune the coupling outside the system's natural frequency (which was...

>> What customers? << That's actually a really good point, and part of my own struggle when looking at technology solutions. Large & small customers often have very different needs...not to mention potential customers/leads, end users, and even suppliers. I suppose one big take away...

While many of our companies strive for "excellent customer service", given technology, I see all too often companies striving for an antiquated definition of "excellence". Given the rapid development of technology, I thought it would be of value to ask/hear what your favorite suppliers are...

Dave, Glad to hear you’re not a hater, and that you called Charlie. ? Charlie just swung by my office (we aren’t that large), and told me about your really cool application. We are both cheering for you… and I know Charlie is ready to continue offering support through the duration. Once...

Cleveland180, I'm terribly sorry to hear you have struggled to get good answers on troubled Lovejoy application. As an member/employee of Lovejoy, customer service is something we take great pride in... and is very much our internal #1 priority. >> Yeah, That is what they say, and all three...