Vacon, USED TO not have much support in North America because they had an exclusive contract that had Cutler Hammer selling their drives. When that exclusivity ran out a few years ago, they entered the US market on their own by buying an existing product line and enhancing it. So what is Vacon US is what used to be known as TB Woods, a very well known and very well respected drive line that was sold primarily through mechanical distribution chains (because TB Woods also was / is a gearbox mfr). I have used a lot of the TB Woods E-Trac drives (now called the Vacon X Series) over the years. Not fancy, but very reliable.
15 some odd years ago when LG was first looking for a marketing program for their VFDs in the US, they approached my employer to brand label them. We did not have a Sensorless Vector Control drive at the time and this seemed like a solution for us. The problem was, the drive they wanted to have us market as an SVC drive was in fact, a Scalar drive with automatic voltage boost. In other words they lied. They came back and apologized, saying that they didn't want to miss the window of opportunity when their SVC drive was not yet ready.
They later went on to offer the program to Benshaw. I'm sure they have fixed that problem by now, but I have never trusted them since. Benshaw also brand-labels the LG (now called LSIS) contactors as well. When Benshaw first announced it, they told everyone they had an exclusive with LG and helped pay for the R&D to develop it. At the trade show where Benshaw rolled out the new contactor product line, LG approached us with the same "exclusive" deal! I felt sorry for the guys at Benshaw; LG has since gone on to set up several "exclusive" deals on those too. That lead me to not want to trust anything they say...
"If I had eight hours to chop down a tree, I'd spend six sharpening my axe." -- Abraham Lincoln
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