ansys server problem

[dadara]

If someone can helpme please write me on drdadara@yahoo.com

I'm asking you to help me couse I have a problem instaling ANSYS.I mean I have a problem with running it.I have Intel Pentium 4 wit enough RAM and hard disc memory.When I instal Ansys and FLEX and start lmgrd and do required things and I try to start ANSYS I get the message that it couldnt conect to FLEXlm licence server.I start FLEXlm LMTOOLS Utility and in server diags tab I get next message:

Diagnostics
--------
FLEXlm diagnostics on Fri 8/3/2007 19:40

-----------------------------------------------------
License file: C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\license.dat
-----------------------------------------------------
"ansys" v2006.1210, vendor: ansyslmd
License server: ranotg
floating license no expiration date


This license cannot be checked out because:
Cannot connect to license server

... I will try to determine what the problem is...

"telnet" port (23) on node ranotg does not respond
->if ranotg is a Unix system, it's probably down

there much more like this for each licence I have.
In server status tab I get next message:

Status
--------
Flexible License Manager status on Fri 8/3/2007 19:56

[Detecting lmgrd processes...]
License server status: 1055@ranotg
License file(s) on ranotg: C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\license.dat:

lmgrd is not running: Cannot connect to license server
The server (lmgrd) has not been started yet, or
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Server name: ranotg
License path: 1055@ranotg
FLEXlm error: -15,578. System Error: 10050 "WinSock: Network is down"
For further information, refer to the FLEXlm End User Manual,
available at "

http://www.macrovision.com".

When I check LicenceStatus in ANSLIC_ADMIN I get next message:
Aug 03, 2007 19:57: Attempting to display the license status...

=============================================================
DISPLAY THE LICENSE STATUS:

License path = 1055@ranotg;1055@ranotg;1055@ranotg



lmutil - Copyright (c) 1989-2004 by Macrovision Corporation. All rights reserved.
Flexible License Manager status on Fri 8/3/2007 19:57

[Detecting lmgrd processes...]
Error getting status: Cannot read data from license server system. (-16,10010:10054 "WinSock: Connection reset by peer")

 

[cbrn]

Hi,
it seems the "server" part of FlexLm is effectively down. Did you try to start it manually? Did you make sure the options "use Windows services" and "run at startup" are checked? Are the TCP-IP network extensions properly installed and configured on the machine?
Simplest solution: did you contact your reseller? They normally have plenty of knowledge on how to troubleshoot issues like that.

Regards

 

[dadara]

yes I checked those options and TCP-IP is good.I was looking in to ANSYS Knowledge base on site and there I read an information that I should turn of firewall couse I have WinXP SP2 and reboot but nothing hapened.Everything stay the same

 

[cbrn]

Hi,
you'd better contact your support...

Regards