ATI Question

[reilly22]

My hard drive recently crashed and I have had to re-load my 2007 version of Solidworks. In doing so, the Use Software OpenGL button on my options menu is grayed out. I have uninstalled and reinstalled my video card driver, checked and made sure it is the correct one (downloaded directly off the SW website) and still haven’t got the option. I am running a ATI V3100 video card. Can you please help get me up and running? Thanks.

 

[rporter]

reilly22
I am assuming that you have a Fire GL V3100 card.
You can not set the use open gl software option if you have a file open.
With the video card you have you should not need that box checked.

 

[reilly22]

I want to "uncheck" the box. I don't have anything open and cannot get to the box to uncheck it.

 

[rporter]

Did you set your video card software for solidworks? if not you would need to do that.

 

[reilly22]

Yes I have set the video card to Solidworks. I'm lost.

 

[rporter]

Read FAQ 559-1194 and give that a try, I could be that the driver is not getting updated.

 

[sldwkmin]

Verify that no document is open when you are in the options. Go to the advanced area of the video card settings page under control panel and then click on the troubleshoot tab and make sure that the slider is on FULL all the way to the right. If none of those, then uninstall the video card driver and install the supported driver again after a reboot.

Cole M
CSWP, CSWST, CSWI, CPDM

 

[StefanHamminga]

Try the OpenGL extensions viewer, post what is shown in the 'OpenGL' tab under 'ICD Driver'.

http://www.realtech-vr.com/glview/download.html

Stefan Hamminga
EngIT Solutions
CSWP/Mechanical designer

 

[reilly22]

Got it. Not sure how to copy/paste it.

 

[StefanHamminga]

Which DLL is being pointed to? (in the case of my Intel GMA950 the full path is "C:\Windows\System32\iglicd32.dll"


Stefan Hamminga
EngIT Solutions
CSWP/Mechanical designer

 

[reilly22]

C:\WINDOWS\system32\Atioglgl.dll

 

[reilly22]

Is there anything in the BIOS that could have been affected when I reloaded Windows onto my computer? Just throwing darts here.

 

[StefanHamminga]

That is the correct DLL (the proper FireGL driver), that means your video card driver has correctly registered itself and is handling the OpenGL functions.

Did you by any chance install a newer driver first and then the certified driver? That corrupts the install. You should install the newer driver again, if SW fails uninstall the newer driver fully (there is a tool for this available from the ATI site), reboot and install the certified driver.

PS. Setting the driver to the solidworks application profile is BS in this case. Yes it is better to use the profile, yet it has nothing to do with being able to run hardware OpenGL.

BIOS settings should have no influence.

Stefan Hamminga
EngIT Solutions
CSWP/Mechanical designer

 

[reilly22]

Nothing has worked so far. I've uninstalled everything possible and reinstalled. This is driving me crazy. I could not find the uninstaller on the ATI website??

 

[Theophilus]

I had this happen a while back with my nVidia card. Make sure you've done what Stefan said and use the ATI tool to remove/clean your system from all traces of the prior install. (Yes, you actually need to use this tool sometimes--a mere uninstall won't always work. I had a hard time believing that with my nVidia problem.) Check it out.



Jeff Mowry

http://www.industrialdesignhaus.com

Reason trumps all. And awe transcends reason.

 

[CorBlimeyLimey]

You can download the free version of DriverCleaner Professional from

http://www.softpedia.com/get/Tweak/Uninstallers/Driver-Cleaner-Professional.shtml

 

[Theophilus]

Yeah, that's the one I used--it worked well.



Jeff Mowry

http://www.industrialdesignhaus.com

Reason trumps all. And awe transcends reason.