Can't log into intralink

[SrGilberto]

I have this problem.
When I try to log into intralink I get the following error:

"An error occurred when loading preferences.
The disk may be full"

I checked my home directory (H. It has over 2gig of space available. My C drive has over 21gig of available space.

I'm using intralink version 3.2 and Pro/e 2001
(We're going to WF2.0 in a couple of weeks and that may solve this problem but until then I could use your wise advice).

Anyone seen this problem before?

PS. This happened a couple of weeks ago and my administrator got it running again but I lost all my workspaces. Fortunately I back things up to my c: often and I'm not too severely damaged. But I need to figure out what this problem is.

Regards and thank you all in advance.
SrG.

 

[Tofflemire]

Hi SrG

Do a search on these key words Local.ddb. You will find all kind of info. I think this is your problem.

Tofflemire

 

[looslib]

If the local.ddb gets too large, it needs to be compressed. There is a compact batch file in the pro/i loadpoint/bin.



"Wildfires are dangerous, hard to control, and economically catastrophic."
"Fixed in the next release" should replace "Product First" as the PTC slogan.

Ben Loosli
CAD/CAM System Analyst
Ingersoll-Rand

 

[SrGilberto]

I found and ran the ptcCompress.bat program and my intralink works again.

Thanks you,
SrG

 

[Cadbhoy]

We have a little batch file that I place in the loadpoint and shortcut to on every users desktop.

Basically it
- calls the compress command
- loads a standard config.pro file.
- runs the Intralink launch command.

If you've had this problem before it could be wise to put the command in a batch file so every user has to compact there workspace before use.#

HTH

 

[Tofflemire]

Hi Guys,

I have a silly question about this bat file. I ran it yesterday, but it did not reduce the size of my local.ddb file. Will this only compress when has to or did I do something wrong?

Tofflemire