It sounds like there is inadequate drainage under the floor. This simply means that the water is coming into the area faster than the drain and sump system can take it away.
There should be a gravel layer under your basement floor. The water should be able to flow freely through this layer into the sump where you can pump it away.
If this layer is too thin, not porous enough or has become blocked with fine material, then drilling holes in the sump will do nothing. The water is not getting to the pit fast enough. The fix for this involves removing part of the floor and installing new drains or excavating outside the building and installing new perimeter weeping tiles. Neither is an economical undertaking especially if the basement is finished.
If the problem is that the water is not getting from the under slab drain into the sump pit it self fast enough then drilling holes will allow the water to get to the sump and be pumped away. This is an economical fix.
What is happening where the drains enter the sump? Are they flowing full? If they are then the water is getting to the sump, just not getting into the sump. If the drains are only trickling into the sump then the water is not getting to the sump and you have the expensive problem.
Of course, you should get some advice from a local qualified geotechnical engineer since the problem may be more involved than this. If there is an exceptionally high water table and a fast recharge (the water is flowing into the area through a porous soil) then there may not be anything that you can do about it anyway.
Personally I’d drill some holes and see if the water enters the sump faster and drops the local water table below the basement floor. Observe proper safety precautions because you will be using an electric drill in a potentially wet location. A GFI on the power supply is the minimum.
You should also make sure that the roof downspouts are directed away from the house and that there is good positive drainage away from the house. Use extensions or splash pads if necessary. The roof is one of the biggest causes of water in the basement. You essentially have a big funnel putting all the rainwater in one location.
Often in newer houses the backfill from the excavation settles and creates a local negative drainage towards the house, which will serve as a recharge area for the local water table. Even decorative flowerbed edging can trap water next to the house and prevent it from flowing away. It doesn’t take much slope, just enough so that you can see that the ground drops off away from the house.
Rick Kitson MBA P.Eng
Construction Project Management
From conception to completion