westflgator
Electrical
- Feb 13, 2008
- 7
Let me start by saying I am not an engineer. I am a telecommunications technicain, I do have to work with the power company engineers and techs to resolve problems occasionally. I have attached a drawing of the premise where my problem exist. The setting is, this is an office building with 50 offices, all having computers, and all florescent lighting throughout the building, with 3 phase service. Problem being we have 3 to 7 amps of current flowing on the Telco ground, and it changes very rapidly up and down from second to second. We turned off all of their circuits one at a time, and no one ciruit seemed to be causing a problem, it was more cumulative. I suspected a bad connection in the neutral due to the rapid change on the Telco ground as well as their neutral in the panel that mostly has 110 circuits feeding out of it, the reading on the neutral in that panel is 11-22 amps also rapidly changing up and down. Their electricians came out and said that the load in that panel was not very well balanced, and this is why the return current is high. My question is shouldn't their neutral handle that current, and why is it jumping up and down so rapidly. The power company has tested and done some preventive maintenance on the neutral, and they say it is good up to the point of entrance. Problem for me is I am at the mercy of the power company and our customer's electricians. Any suggestions on how to resolve this issue would be much appreciated.