Graphic card problem in V5R20 1

[TiagoFigueiredo]

Hello,

I bought a new pc with a graphic card RTX 3050 (gaming card). Now I'm trying to open a project that I did on previous computer (also gaming graphic card, but doesn't know the model), and I'm unable to open it! The display is gray, and when tried to rotate or move the view, crashes. It looks that graphic card is given me an hard time. Can it be for be such an old version of CATIA and it doesn't run on newer graphic card! Any configuration that could help?

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[TiagoFigueiredo]

I must add, that I needed to make some changes to the project, and the only way to open it, was going back to old pc export to STP, and open in the new PC. After importing it runs smoothly! Anyone experienced anything like this?

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[Azzazil]

Do you have proper nVidia drivers installed?

 

[LucasC]

I've run into issues like this a lot over the years as my company upgrades or replaces hardware. Go to the Dassault website and find the list of certified drivers/equipment for CATIA. Using the newest driver isn't always the best idea.

[URL unfurl="true"]https://www.3ds.com/support/hardware-and-software/hardware-and-software-configurations/[/url]

 

[TiagoFigueiredo]

I've been diggin this,

Today it devolved me this message:

Any clue?

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[LucasC]

Try CATDUAV5 to fix any potential errors on the file;

With the file open:
File >> Desk >> Right Click >> CATDUAV5 >> Clean >> Run

another thing to try:
Nvidea control panel >> Manage 3D Settings >> Program settings tab >> select CATIA and make it force to your RTX3050 GFX card.

I had an issue with my laptop that had a integrated GPU not allowing a discrete quadro card in my laptop to do the heavy lifting for CAD. It made the display bog, display poorly and sometimes crash. If you have 2 GPUs check task manager >> performance. It will show which one is working if you roll a 3D model around in V5.

 

[Little Cthulhu]

Error message clearly states that CATIA runs out of memory. I doubt a modern videocard has less RAM than an older one given they are both "gaming" cards.

I suggest copying CATSettings directory from the old PC to the new one.

With all of that being said I feel like the main issue here is using V520 in a year 2022. Just don't.

 

[TiagoFigueiredo]

Try CATDUAV5 to fix any potential errors on the file;

With the file open:
File >> Desk >> Right Click >> CATDUAV5 >> Clean >> Run

I didn't run yet the CATDUA, but maybe I can try it!

another thing to try:
Nvidea control panel >> Manage 3D Settings >> Program settings tab >> select CATIA and make it force to your RTX3050 GFX card.

I already did it!

With all of that being said I feel like the main issue here is using V520 in a year 2022. Just don't.

I Thought the same... And I will try to debug it later. I have a friend with a similar computer and a new version of CATIA, I will try to open this project! The R20, is still 32 bit!



Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[TiagoFigueiredo]

By the way, Any experience running CATIA on Win11? This computer has Win11, it's my firts experience with it! I definitely would prefer win10.

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[Wuzhee]

I am running Catia V5R19 on Windows 11 without any problems. Running V5R20 or newer shouldn't be a problem too.

 

[TiagoFigueiredo]

I am running Catia V5R19 on Windows 11 without any problems. Running V5R20 or newer shouldn't be a problem too.

What pc do you have?

Catia V5 R19 32bit or 64bit?

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[Wuzhee]

It's a 2021 Lenovo Ideapad notebook. Don't know the exact model number.
64bit operating system. 64bit Catia.

 

[TiagoFigueiredo]

Which graphic card?

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[Wuzhee]

Integrated Intel Graphics. No additional dedicated graphix card.

 

[TiagoFigueiredo]

Are you working with large assembly?

Mine CATIA works fine with smaller assemblies. This problem appears when I try to open larger and parametric assemblies (>1000 parts). But when I imported by STP that assemblies, it works!

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw

 

[Wuzhee]

Only once I opened a few hundred parts assembly but it didn't affect the performance that much.
Never had a crash before. Although I work mainly with separate parts and few dozen part assemblies, the basic Intel handles that flawlessly.

 

[TiagoFigueiredo]

Hello,

I've been digging within this problem. It's not graphic card related. It's about 32 bit and new pc (64 bit). I've tried to open the same project on other pc (equal model and characteristics) but on CATIA V5 R2021, and everything run smoothly!

Tiago Figueiredo
Tooling Engineer

Youtube channel:

https://www.youtube.com/channel/UC1qdlBeJJEgMgpPLVJoOIOw