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honeymoon's over before it started 8

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OliverJDragon

Structural
Mar 29, 2010
41
When last we met, Dear Reader, I'd accepted a new job involving a significant relocation to West Bumblemuck, not my favorite place. This was a job I was recruited to, and their big sell was OMGWTFBBQ PART OF OUR EXECUTIVE MANAGEMENT TEAM!!!!!111!1!eleventy!! The kind of thing I'd be professionally foolish to turn down, etc.

The relocation is in progress (I have arrived; most of my worldly possessions are in transit). I start tomorrow.

And it appears that they have introduced another level of management above me. In one way, this doesn't matter because my job responsibilities remain the same, the same people report to me, etc. But it certainly weakens the OMG EXEC bit that they used to talk me into coming to West Bumblemuck. There's a difference between being *on* the exec team and reporting to one of them.

Would this have made a difference in whether I took the job? I don't know. Probably not. I did want out of my old job pretty badly and I didn't have any other offers right at that time.

Then there's the way they handled notifying me of this change--or, rather, didn't. I visited the company twice--once for an interview, and once for them to talk me into coming to West Bumblemuck over my reservations. During those visits, they mentioned that they were hiring someone for that new position, but never mentioned that I would be reporting to that position. Sometime after that last visit (and after I'd accepted the job), my main liaison to the company (who is NOT in my line of command; he's the guy I'll be replacing) mentioned just as an aside that they hired the new person and that eventually most of us would be reporting to him. This is the same guy who, when I asked earlier about the new position because whoever it was would be someone I'd need to work with closely, told me not to worry about it because that function had nothing to do with mine. So not only was this notification rather casual and asidey, it came from a non-official channel and contradicted earlier information. A far cry from someone in my line of command (who in this case would have to the be CEO) making a point of calling me and saying, "Look, Ollie, I know we told you ZYX but we've decided to make a change in our management structure like so."

The other bit of "notification" I've had is being CCed recently on a company-wide memo announcing the new guy, stating that he would start out being responsible for functions X1, X2, and Y. Y is, as far as I know, what I was hired to be in charge of (as reflected in my job title).

So...

(1) Is it unreasonable of me to think I should have been officially notified by someone in my chain of command that I will be reporting to a different boss and will be one level down in the hierarchy from what I'd been told at the time I accepted the job?

(1A) If the answer to (1) is no, is it a pretty safe assumption that there is nothing to be gained by expressing some disappointment in the nature of the communication?

(2) Is it unreasonable for me to see this as a bait-and-switch?

If the answer to (1) and (2) is yes, and this is perfectly normal and proper corporate behaviour, then I will simmer down.

Otherwise, I have to wonder--if something as fundamental as my very relationship with the company is something they didn't think they needed to tell me, what else are they not going to tell me? What else am I not going to know about until after it hits me? What else will I not be given a chance to prepare for? It seems to me that as of now I cannot trust "my team", cannot trust what I see and hear around me, but must always be on my guard against what lurks beneath, what someone has decided I don't need to know...YET. Not the sort of working relationship I signed up for.

An added complication--the way the new guy's responsibilities are defined, if you take out my part of it, what's left is a function that, according to one of my company's certifications, my function cannot report to. The certification states that Y cannot report to X. New Guy's position is an upgrade of a previous position, explicitly identified as X, that my predecessor did *not* report to. However, they could argue that since New Guy is higher up, he's not really X, he's exec-level, beyond that function, and I can report to him. As far as I am concerned, that might be the case once they add other responsibilities to his job, but as of right now, his responsibilities center around X and I can't; it's too close to the old position that I couldn't have reported to. This interpretation of the certification requirements is clear to me, and I'd like to think that my interpretation is pretty authoritative since I happen to be one of the people who write that certification, but if my management (whoever the hell they are) choose to disagree with my interpretation, I don't see that there's much I can do about it. It's not a real safety concern that I would need to whistle-blow about; it's just something that I feel is in violation of their contracts, that I would know is wrong, and that I wouldn't have tolerated when I was on the customer side of things if I knew about such a situation.

Sigh. A disappointing start.

OJD
 
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I had already decided not to bring it up, but it's looking to be a very good thing even if they handled it badly. Being lower down on the one hand means less responsibility, but on the other hand it also means less responsibility.

The new boss has more time to spend with me and help me figure out the management side of things (I was the best technical candidate they had but very weak in management experience) than the CEO would have. So I'm not in the kind of sink-or-swim environment that I was originally headed for. Also the new boss seems much more sane than the CEO. But maybe that's because both of us are able to look at this company from the outside and see it for what it is, as opposed to being part of the corporate culture. We think a lot alike. So there's someone to share the frustration with, that we were both told were were hired to change the corporate culture, but the corporate culture that hired us to change it refuses to change. He is more patient than I am. He may yet keep me from getting myself fired.

Once I figured out that we were getting along, I brought up the legality of my reporting to him, and how it depended on who else reported to him, and he did say that they had kept that in mind when drawing up the org chart.

I still haven't told him about how pissed off I was about how they handled informing me about him, but I'm sure I will eventually. He's as painfully aware as I am that communication is not this company's strong suit.

So I have supportive management and an insulating layer from the insanity of the very upper echelons. Not too bad. Mind you, the benefits that I've gotten from this situation were not intentional on the part of the company, but as long as they're benefits, that works for me.

Meanwhile...the job is good but the job is killing me. Everything I've done I've liked doing, but nobody said anything about spending 2/3 of my time on the road. And in a couple of weeks the sums will have come to more like 3/4 of my time on the road. I moved during the last week of September and I haven't unpacked yet and I won't get a chance to until the second week of November, or even later. I am in a laundromat right this minute because I haven't had the time to take delivery of my shiny new appliances. The bright side of this is that I haven't had the chance to mope about, hating being stuck in West Bumblemuck, but physically I can't take this much longer. Part of what I'm doing will, in the long run, reduce the need for some of this travel, but I don't know if I can last till then. I'm not very old, but I'm too old for this.

Sure beats being bored, though. No regrets yet, even though I terribly miss certain aspects of my old life.

OJD
 
"we were both told were were hired to change the corporate culture, but the corporate culture that hired us to change it refuses to change"

Oh dear, you may be doomed. Both companies I've worked at had directors of engineering brought in to do this kind of thing, and both times left within a couple of years, in at least one case shortly before probably being laid off (and this guy repeated the pattern at his next job).

First time I managed to down play my association with the guy and earned my way based on my abilities, him leaving actually worked out for me with a 20% pay raise to make sure I didn't leave with him!

Second employer the guy actually asked me to follow him to the new company, I played it cool, just as well since he got let go and everyone he had managed to hire!

Posting guidelines faq731-376 (probably not aimed specifically at you)
What is Engineering anyway: faq1088-1484
 
"...he got let go and everyone he had managed to hire!"

Familiar story. My colleague went to take up a senior position with a global company. Did all that was asked of him and some (he was always a great asset to any company), but when his boss fell from grace, the new boss conducted a purge of all who had been associated with the old boss.

When I look at who they now have in some quite senior positions (at local company level) and who has crept up the greasy pole by brown nosing etc. I wonder how they don't crash and burn.

But, when a company gets bigger I guess they have to find ways to operate that recognise that they may have a ratio of one half way decent employee to about 100 deadbeats and no decent managers.

There must be a cut off level beyond which the management handbook transforms from a being used as guide for the wise to a bible for the observance of fools; the point at which intelligence and imagination are replaced by the monkey see, monkey do system where no one is required to have independent thought; where there are more and more computer based sizing and selection programs, and they try to keep everyone occupied usefully filling in meaningless forms.

JMW
 
Did you ask that their was going to be someone above you? I don't see that at all in your explanation.

Being an engineer, asking the right question, will get you the answer that your looking for from a person. I think your not playing the game better then them to realize what they are doing. I would work on my office politics more, since you seem to think your collegues were being deceitful, but really they just left out some information.

Good managers can filter the bs for their workers, and bs the other way also to make yourself look better.

You need to work on these skills more, I really think you can learn something here, because they snowed you and you did not realize it when you accepted the offer. I say suck it up but learn from these somewhat deceitful political hacks.
 
" I would work on my office politics more"

Alternatively, just rise above it.
 
Ducking and covering under the office politics. Holy crap. Not sure how much I can avoid without alienating anyone. I may not be at the level where the games are played, but I am sure enough adjacent to it.

OJD
 
I know of two ways to stay out of office politics.

1. Be a contractor, which makes you a neutral/ disinterested/ remote third party. This option is not officially available to you.

1b. However, sometimes, in some outfits, it's possible to just _act_like_ a contractor without actually being one. Mostly that means coming and leaving on time, working your butt off when you're there, not working when you're not there or not being paid to work, and, most important, religiously speaking ill of no one.

2. Be perceived as a heavily armed noncombatant, like Switzerland, so that nobody wants to start a war with you. You must appear to be prepared to fight to the death. This position is best established by grossly over-reacting to the very first probe; converting infrastructure to rubble, burning crops, salting the earth, stuff like that. You got off to kind of a soft start, so this option is not available to you. It also works best with friends in high places, i.e., support from someone in the highest reaches of top management. That's yet another reason it's not available to you.

Which leaves option 1b.


Mike Halloran
Pembroke Pines, FL, USA
 
Too much interaction required for option 1b to be an option.

For example, with regard to something I'm trying to make happen at the moment, I have to negotiate around four different peripheral agendas, and that's just the ones I can spot. And each time the agendas come into contact with each other, they morph.

Amazing. It's almost funny.

Some of this is situational and will settle out. And the travel is not so crazy any more. Though I still haven't unpacked my apartment.

OJD
 
On one side, I would say you have no idea of the evolution in the mid term, what will happen, how things will change in the organisation. So when you give to much importance to such a bad start, it is like you are assuming having quasi-full control of the surrounding events in the near future, that is not correct in my opinion; many things taken for granted changes where not expected at all. So you can temporize and just start to demonstrate your competence day after day. On the long run you could see such bad start you refer to as an energizing opportunity: Sometimes peoples who are unfair with you serve you and empower you to be better and grow.
- With time, the artificials things tends to disappear and true things (Common sense, Expertise, competency, leadership acumen) will impose themselves sooner or later in a more or less 'smart' organisation.
From another stand point, it is right that rules and internal policies must be respected (here absence of notification, poor communication), so I see a debate here, especially myself being not from US I am also listening to others and to a different culture with deep sense of ethics and policies to build here my own opinion.
 
Your situation sounds vaguely like the one I just lived through. The difference being that I did report directly to the CEO so there was no layer of management added above me. I was in charge of my own department and was told during the interview process that I would be allowed to hire a staff to fill the gaps in the department's capabilities (i.e. raise their level of competency to keep customers from leaving the company). I took this to mean that it would be up to me to decide how to re-organize the department and fix the problems they were having. After a month on the job I provided my boss with the plan that I had developed to do just that, and told him that I needed to hire 3 additional staff members. He said no. I stared at him blankly. He said that everybody else at my level was complaining that they were short handed, and he couldn't justify bringing that number of people on board.

That was not the first disappointment on this job, but it was an eye-opening one. I had been lied to. And on a critical aspect of the position. Without a sufficient number of people in the right positions, I couldn't accomplish what needed to be done. The work load was getting deeper as each day passed, and many other disappointments soon followed as I discovered that certain ugly truths had not been disclosed to me. This was soon followed by my resignation. And I am _very_ glad that I don't work there any more.

When interviewing, it's what they don't tell you that should concern you the most.

Maui

 
>>>When interviewing, it's what they don't tell you that should concern you the most.<<<

Amen.

Unfortunately, it's all but impossible to see that stuff from outside.

The sad truth is that any job that's available, is probably available precisely because it's broken in some way.

We here are all, of course, highly skilled, adaptable and creative, but there are limits...


Mike Halloran
Pembroke Pines, FL, USA
 
Updates? From me?

Wow, it's almost like having a blog.

The saga continues to evolve.

Travel has calmed down. In fact, now I'm being sort of restricted in the interest of getting my core function accomplished.

I still haven't unpacked my apartment. Partly because I've fallen into the habit of having no life. Partly out of insecurity.

Dysfunction at the top is still there. I have come to the realization that most of my industry is is similar shape and going through similar transitions. It will take a couple of years. My direct boss is sane. We don't 100% see eye to eye, but for the most part I have no complaints about him.

I have also come to the realization that in a way I am a symptom of the dysfunction. As part of the same revised thinking that led to the hiring of my boss, they were looking to fill my position with someone who was an expert in systems for my function--but not necessarily my industry. In fact, definitely not my industry, since there aren't many people who are systems experts in my function within my industry. Systematic thinking about my function is a pretty new concept here. So they had a plan in line with the New Way, and they were following it, and they had a systematic process for evaluating candidates in keeping with the systematic New Way, and then I came along, with not only the abovementioned managerial deficit but also, like everyone else in my industry, no particular systems expertise. But by gum I am one hell of an industry subject matter expert. And all of a sudden the Old Guard found themselves back in their comfort zone, threw out their systematic review process, and hired me.

So the Old Guard hired me as an industry subject matter expert, but the New Guard, who controls my destiny, wanted a function systems expert. What helps is that they did agree to drink the Kool-Aid when I was hired, and agreed that I would be developed in this area. But it means I am FIRMLY out of my comfort zone, and my primary function is not something I have a history of being good at, nor something I was particularly vetted for in my interview. And so I can't really tell how I'm doing. I can tell when I'm not doing what I'm supposed to, but I can't tell if that's the level of not-doing-what-I'm-supposed-to that they were expecting as part of the "development", or truly not living up to expectations. (Evaluations are coming up soon, though, and I will find out. I have been afraid to ask.)

Personnel management I'm picking up ok, like I thought, and like I was prepared to have to do. Rigorous system management? I just hope I'm picking it up fast enough. What's more, and I hope this doesn't sound arrogant, I am not accustomed to not being good at what I do. Being mediocre is killing me. If I survive, though, I will be mighty.

I was prepared to change things here. I wasn't prepared to the new pace of change being required. I agree with the need for it; I just wasn't prepared for it. And I wasn't told about it, because I was recruited by my predecessor, who is about as Old Guard as it gets.

I still get to do some of what I do know how to do, and I'm doing it well. I've been thoroughly embraced as technical expert. Considering how much of it I do, I have to wonder how their second-place systems expert candidate from another industry would have done. I suppose in that case my predecessor would have stuck around in a role much closer to his old capacity.

Speaking of my predecessor and his capacity, that's another area of dysfunction. He is still around, in a completely undefined role (and has changed neither his business cards nor his email sig to remove the title that is now mine), and sometimes gets in my way. He still reports to the CEO, who is my boss's boss, and so there's nothing I can do about him. This too shall pass.

Thanks for asking.

OJD
 
Wow! All that dysFUNction and West Bumblemuck to boot. How can you stand the excitement?
 
How can you stand the weather?


Mike Halloran
Pembroke Pines, FL, USA
 
I love the weather! The weather is the one thing I like about West Bumblemuck. (I have somewhat unusual taste in weather.)

OJD
 
"What's more, and I hope this doesn't sound arrogant, I am not accustomed to not being good at what I do. Being mediocre is killing me."

I think this is an extremely normal and typical thing for an engineer to be thinking.
 
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