I’ll throw this out, hopefully for some constructive candid feedback.
I have been seeing a reoccurring theme since getting involved with SW (back in 2004), and have been receiving a good deal of feedback from some of my seasoned users that have made the same observation, since 1999. The observation is; each release of SW since 1999 has not significantly improved in stability and performance. Also, the Service Pack route has been netting the same type of results; they fix some bugs and cause new problems each time. We seem to have experienced an “excessive” amount of “bugs” and problems in SW 2007, more so than we were accustomed to seeing in SW 2004 and SW 2006 (SW 2005 was a nightmare for us). Maybe the odd numbered releases have more problems? ?
I attended a local User Group Mtg for the SW 2007 rollout and after seeing all the new “gee whiz” functions, I asked the SW Regional Sales Mgr “all the new features are great, however; could SW drive their next release solely towards stability, performance and making all existing functions work well?” I was in an audience of about 70 persons, and overall they reacted as a mob. I was very surprised how vocal the group was in agreeing with my sentiment. The Sales Mgr’s response was “we hear this all the time, and this is an argument that exists within SW…the fact is that new features sell well, and what would we say to new customers; “SW 200X, now our stuff works”, that wouldn’t sell”. I argued that they could easily sell this as “SW 200X, the most stable, best performing package on the market”. Another user spoke up and said “I’ve been on SW since 1997, and between 1997 and 1999; SW had the market for great performance and great stability. We bought SW based on word of mouth from other users that raved about performance and stability and you never hear of that anymore”. The Sales Mgr, had no real response to pacify the group.
We run a pretty tight ship in our company, being the CAD Manager; I have extensive data since SW 2004 on benchmarking our performance as well as Crash logs provided by my users. There is a definite downward trend that I have observed in stability and performance.
Does anyone have any other observations that can give perspective beyond these observations? BTW, I would like to keep this constructive and am not intending on moaning and complaining only. I AM a big fan of SW and want to see them succeed.
Cheers
M.B. Price CSWP
Automated Assembly & Test Systems
I have been seeing a reoccurring theme since getting involved with SW (back in 2004), and have been receiving a good deal of feedback from some of my seasoned users that have made the same observation, since 1999. The observation is; each release of SW since 1999 has not significantly improved in stability and performance. Also, the Service Pack route has been netting the same type of results; they fix some bugs and cause new problems each time. We seem to have experienced an “excessive” amount of “bugs” and problems in SW 2007, more so than we were accustomed to seeing in SW 2004 and SW 2006 (SW 2005 was a nightmare for us). Maybe the odd numbered releases have more problems? ?
I attended a local User Group Mtg for the SW 2007 rollout and after seeing all the new “gee whiz” functions, I asked the SW Regional Sales Mgr “all the new features are great, however; could SW drive their next release solely towards stability, performance and making all existing functions work well?” I was in an audience of about 70 persons, and overall they reacted as a mob. I was very surprised how vocal the group was in agreeing with my sentiment. The Sales Mgr’s response was “we hear this all the time, and this is an argument that exists within SW…the fact is that new features sell well, and what would we say to new customers; “SW 200X, now our stuff works”, that wouldn’t sell”. I argued that they could easily sell this as “SW 200X, the most stable, best performing package on the market”. Another user spoke up and said “I’ve been on SW since 1997, and between 1997 and 1999; SW had the market for great performance and great stability. We bought SW based on word of mouth from other users that raved about performance and stability and you never hear of that anymore”. The Sales Mgr, had no real response to pacify the group.
We run a pretty tight ship in our company, being the CAD Manager; I have extensive data since SW 2004 on benchmarking our performance as well as Crash logs provided by my users. There is a definite downward trend that I have observed in stability and performance.
Does anyone have any other observations that can give perspective beyond these observations? BTW, I would like to keep this constructive and am not intending on moaning and complaining only. I AM a big fan of SW and want to see them succeed.
Cheers
M.B. Price CSWP
Automated Assembly & Test Systems
