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New subscription punishment policy here 5

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ctopher (Mechanical)
28 Aug 08 12:04
Vive la who?
Chris
France. Y'know, as in Dassault Systèmes, S. A. (Suresnes, France), where, I betcha, these big decisions get made.

--
Hardie "Crashj" Johnson
SW 2008 SP4
Nvidia Quadro FX 1000
AMD Athalon 1.8 GHz 2 Gig RAM

 
I doubt that Dassault is involved at that level. I believe SW is pretty well autonomous in the dealings of its software.

[cheers]
 
Strangely enough the day that the Three Amigos meeting was held, Mr. Charles was also at Concord. Take that for what it is worth. He knows where they live.

Some products like 3DVia and Cosmos/M are now/were sold through both channels.

Stockholders demand better returns.

Key people like Hirstick and Payne went over in the early days. McEleny is gone. So also many of the early key people in development have gone.

The original leadership present in the buyout days is now largely gone and with them the values of independence from Dassault. The values of independence largely remains with the older users.





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Hi everyone,

You probably already know this, but the reinstatment fees have been canceled. This is a letter from the SolidWorks executive team:

*************************************************

This note is to clear up any confusion over SolidWorks Subscription policy changes that, if they had been implemented, would have affected a very small percentage of SolidWorks users. It is also to assure you that subscription prices are absolutely not increasing. The subscription price has been constant since our inception and will remain so for the foreseeable future.

We understand that you need to focus on designing better products and improving your business performance, not worrying about software tools or subscription terms.

You may have heard of plans to increase a fee for late subscription payments (and late payments only). Based on valuable input from customers and resellers over the past few weeks, we have decided not to implement these changes. Instead, we are carefully weighing this input and reviewing our overall subscription policies. We have two imperatives in this review: 1) to remain easy for you to do business with and 2) to ensure you receive the best value for your investment. This means that you will continue to gain value from our subscription offerings, and non-subscription customers can rejoin our community any time at an affordable price.

Nothing is more important to us than our relationship with you. We’re pleased that your overall satisfaction with our support services and value added-resellers continues to increase and has never been higher, according to our annual independent satisfaction survey of nearly 10,000 customers conducted in July. Although the ratings are good they need to be better, and we will continue to provide better performance, value, and quality throughout our entire product suite and services.

*************************************************
 
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