NX 9 Help and Java 7u101

[MattSteen]

I am being requested to get NX 9 help to work with Java 7u101.

I installed Java 7u101 and the latest patch from GTAC (nx85_nx9_java7_u665_u67.zip).

If I open help from NX, IE opens and simply stays a blank screen.

If I revert to the older patch (nx85_nx9_java7_u45.zip) and open help, the help opens like it should and looks proper, but the search won't work and says I need to update my java version.

Ironically, regardless of patch used, everything works perfectly in Firefox. If I have to use Firefox, I will, but I'd prefer IE because it is more widely used around the office.

Any thoughts on what can be done to get the page to show up with the newer patch in IE would be much appreciated.

Matt Steenwyk
Mechanical Engineer/Project Lead
Disher

http://www.disher.com

 

[Arkance/PhoeNX]

I made a video a while back about getting the help working.
I can't remember all the tips that were in it but it might help:

https://vimeopro.com/phoenxplm/tips-and-tricks/video/91380605

Anthony Galante
Senior Support Engineer


NX3 to NX10 with almost every MR (29versions)

 

[MattSteen]

PhoeNX,

I've used several of your videos, including the one you mentioned, and they have been extremely helpful. Unfortunately, as far as we can determine, there is a security issue between Java 7u101 and IE11 that is keeping the web pages from showing up. We may have to just go with Firefox.

Thanks for your work on the videos though. They are excellent.

Matt

Matt Steenwyk
Mechanical Engineer/Project Lead
Disher

http://www.disher.com