Problems with GTAC Support

[thom9446]

I recently made some complaints about GTAC and some that heard were quite suprised that I had issues. They said that they had only heard glowing reviews. So I want to know, does anyone else have issues with GTAC?

Here's one problem I have to get some ideas going. I hate when GTAC codes things as "Working as Designed". Yes I understand if I'm trying to use the sweep command to put in a threaded hole, there is nothing wrong with sweep and it is working as designed. But they seem to throw that out anytime they don't agree with your request. I feel like saying, "I know it's working as designed. That's why I'm calling. I don't like your design!"

So does anyone else have similar headaches? I'd love to hear about them.

Mike Thompson
Mechanical Engineer

http://www.wagstaff.com

 

[JohnRBaker]

That's why I was asking about when did people last talk to GTAC about dual monitors. We've made some improvements as well coming up with some guidelines to help mitigate some of the common problems people have encountered.

On a positive note, within the last 6-9 months we have replaced most all of the older CRT's used by our developers with DUAL LCD displays, so if nothing else, dual monitor support has become a day-to-day issue for our own people as well. There is nothing like having to live with a problem yourself when it comes to finding a solution to those problems.

John R. Baker, P.E.
Product 'Evangelist'
Product Design Solutions
Siemens PLM Software Inc.
Industry Sector
Cypress, CA

http://www.siemens.com/plm

http://www.plmworld.org/museum/

To an Engineer, the glass is twice as big as it needs to be.

 

[edgray]

John, thanks for the sketching in drawing response. Now I just have to wait for the UG steering committee to get done screwing around and move us from NX4 to NX6, recently pushed from around now until March 2011. AAAAAAAAAAArg.

 

[JohnRBaker]

March 2011... I'll be demoing NX 8.0 by then ;-)

John R. Baker, P.E.
Product 'Evangelist'
Product Design Solutions
Siemens PLM Software Inc.
Industry Sector
Cypress, CA

http://www.siemens.com/plm

http://www.plmworld.org/museum/

To an Engineer, the glass is twice as big as it needs to be.

 

[edgray]

Oh sure just rub it in.