ProEng Error

[alekss82]

I formated my computer and now i am reinstalling proEng, and at the license management screen it displays the following error:

The supplied license file is invalid, please chek for missing SERVER and/or DAEMON lines


thanks

 

[dgallup]

Do you have the same machine ID as before? It is displayed on the install startup screen (perhaps elsewhere too). Or you can run ptchostid. The ID is a string of 6 2 digit hex numbers like 00-0B-BD-12-35-A1. This comes from your network card so if you have changed the network card you need a new license. You may have more than one network card in which case you may need to change the order as Pro/E looks at the first one only.

 

[alekss82]

well I am installing it on my laptop and yes it has a wireless network card .... how do i change that order?
thanks for your reply

 

[dgallup]

You will need to do some registry editing to tell Windows which one is the primary MAC address.

1) Insert you Pro/E Setup CD and look at the host id that the splash screen shows (down in the lower left corner I beleive).

2) Now go to Start > Run type in cmd. At the dos prompt type ipconfig /all. Note which network card Pro/E is getting the Host Id from.

3) Go to Start > Run and type in Regedit. This will open up the registery editor. Expand HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > WINDOWS_NT>CURRENT VERSION > NETWORK CARDS. You should see two entries here. Click on each of these folders and you should see a description of each network card. Now match up the card from Step 2 and rename that folder to 1 and the other to say 3 or 4. The numbers only matter in the fact that the one that pro/e sees needs to be before the other one.

4) You will need to reboot for the settings to change.

 

[alekss82]

OK, I found that its getting hostid from my wireless card
In the registry editor that folder was named 12 and there were others, 3 and 4. So, i renamed 12 to 1, restarted my laptop and went to install it again, same error

 

[alekss82]

oh wait a sec....sorry i just found this

when I go ipconfig/all , ti shows both of my cards...how do I know which one is being used

first is shows my network card and then my wireless card


sorry for such silly questions but I don't know too much about computers

 

[alekss82]

ok here's the newest update:

I made my network card primary and pro eng recognized it, and i also connected my internet connection directly to my laptop...but i still get the same error message

 

[looslib]

Does the license file have the computer name AND the wireless NIC address on the SERVER line?

You may need to get PTC to issue a new license file to match your wireless NIC address.


"Wildfires are dangerous, hard to control, and economically catastrophic."

Ben Loosli
Sr IS Technologist
L-3 Communications

 

[alekss82]

^^ not sure, don't think so .... which line would that be

 

[looslib]

Look in the license file sent by PTC for a line beginning with the word SERVER.


"Wildfires are dangerous, hard to control, and economically catastrophic."

Ben Loosli
Sr IS Technologist
L-3 Communications