R18 loading user workbenches

[catiauser4]

i've created a user workbench in V5R18, but after closing catia and opening again, i can no longer load the workbench. it still shows up in the customize window, but when i load it either from the workbench toolbar, or from the start menu, nothing happens. switching to other workbenches works just fine.

any ideas?
thanks very much,
mike

 

[solid7]

What service pack level are you using?

-----------------------------------------------------------
Catia Design|Catia Design News|Catia V5 blog

 

[catiauser4]

thanks for your reply.

i'm not sure what service pack level it is, how would i determine that?

 

[solid7]

Help -> About Catia V5

-----------------------------------------------------------
Catia Design|Catia Design News|Catia V5 blog

 

[catiauser4]

that is what i first tried, but i didn't see anything about service pack. here is what i get:

CATIA(R) Version 5.18 (C)....
Build Day: 06-20-2007.21.12

and the rest is about the patents and so forth.

does that help?

 

[like2ryde]

Hey Mike
you can find out what sp you are useing by going into Catia> tool>Software Management..it will be in the first tab which is General

 

[solid7]

The Help section reflects the same information that is in the Software Management tool. (which many users don't have immediate access to) I guess you are probably at GA release.

Delete your CATSettings (after you make a backup somewhere) and re-start Catia. You will have to re-create the user workbench. If that solves your problem, it was the issue. If not, reload your CATSettings from backup, and contact the Catia reseller/VAR.

-----------------------------------------------------------
Catia Design|Catia Design News|Catia V5 blog